Note: The job is a remote job and is open to candidates in USA. Raas Infotek is seeking an experienced IBM Sterling OMS Functional QA Analyst to join their team. The role involves testing Sterling OMS applications, validating order lifecycle flows, and coordinating with business stakeholders to ensure quality across multiple releases.
Responsibilities
- Understand business requirements and prepare test scenarios, test cases, and test data for IBM Sterling OMS applications
- Perform Functional, Integration, System, Regression, and UAT testing
- Validate end-to-end Order Lifecycle flows including Order Capture, Sourcing, Inventory Management, Fulfillment, Shipment, Returns, Exchanges, and Cancellations
- Conduct testing across OMS integrations such as WMS, ERP, Ecommerce, Payment, Tax, and Carrier systems
- Analyze requirements and identify test coverage for new enhancements and production fixes
- Perform API validation and backend data verification as required
- Track defects, participate in defect triage calls, and work with development teams for resolution
- Work closely with client business users, product owners, and project stakeholders during requirement discussions and testing cycles
- Provide regular status updates, testing progress, risks, and quality metrics to client and leadership teams
- Support release validation, production smoke testing, and hypercare activities
- Mentor junior QA team members and support knowledge-sharing initiatives
Skills
- Strong hands-on experience in IBM Sterling OMS
- Good understanding of Retail and Ecommerce Order Management processes
- Experience in Order Capture, Promising, Sourcing, Inventory, Fulfillment, Returns, and Exchanges
- Experience working with OMS integrations involving WMS, ERP, Ecommerce platforms, and carrier systems
- Strong experience in Functional Testing and End-to-End Testing
- Experience with JIRA, ALM, or similar test management tools
- Good knowledge of SQL and API testing
- Experience working in Agile delivery model
- Ability to directly interact with client business and technology teams
- Experience leading client discussions, requirement walkthroughs, and defect triage meetings
- Strong stakeholder management and communication skills
- Ability to provide clear status reporting and manage testing-related risks and dependencies
- Experience coordinating with onsite and offshore teams
- Selenium automation knowledge
- Postman or REST API testing experience
- Retail domain experience
- Experience with IBM Sterling OMS versions 9.x or above
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