Note: The job is a remote job and is open to candidates in USA. UGG is a brand under Deckers Brands that values diversity and inclusion. They are seeking a Global Social Media Associate to manage community engagement, post content, and identify trends to enhance UGG's social presence across various platforms.
Responsibilities
- Responsible for posting on UGG owned social media accounts (Instagram, Facebook, TikTok, Twitter, Pinterest, YouTube, and emerging platforms), including mornings, nights, and weekends as needed
- Accurately add tags, links, and creative elements to posts, ensuring optimal timing and performance
- Partner with the Social Media Manager for excellence in execution
- Manage community engagement across UGG accounts, fostering brand love and positive sentiment
- Act as the connection point between the brand and the social community, interacting with talent, influencers, editorial outlets, consumers, and fans
- Participate in UGG-related conversations, answer customer inquiries, and identify trends in fan feedback and competitive strategy
- Contribute to social media reports, pulling data and adding insights
- Escalate opportunities for larger brand action
- Support social media content capture, editing, briefing, and management
- Organize and deliver content, contribute ideas to the content calendar
- Manage sample ordering and distribution, planning for usage and sending out pieces to further brand sentiment and mentions
- Handle department invoices and new vendor setups, liaising with talent and agents for timely processing
- Stay abreast of industry trends and best practices, sharing insights with the creative team and management, and attending relevant conferences
Skills
- Bachelor's degree in a related field and/or relevant internship experience
- 1-3 years of experience or internship experience within social media at a brand, editorial outlet, or agency
- Knowledge of the social media landscape and intricacies of each platform
- Eager to learn and grow within the social media industry, always seeking ways to maximize brand-community connection
- Excellent time management, organizational, planning, and project management skills
- Strong verbal, written, and presentation skills
- Ability to develop positive and productive relationships with internal and external stakeholders
- Proven relationship skills with influencers and cross-functional teams
- Problem-solver, able to work independently in a fast-paced, multi-tasking environment
- Strong computer skills, including MS Office (Outlook, Word, Excel, PowerPoint)
- Ability to travel and work nights and weekends as necessary
Benefits
- Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
- Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
- Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
- Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
- Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
- Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
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