Note: The job is a remote job and is open to candidates in USA. CHANEL is focused on creating an inclusive culture that nurtures personal growth. The Account Executive will support and develop Multi Brand Retail sales through education and motivation of store sales staff, while executing CHANEL business objectives and promoting brand image.
Responsibilities
- Responsible for executing the business strategies to achieve the Companies business objectives
- Regularly monitor retail sales and hold Counter team accountable to meeting established retails sales objectives
- Establish a cadence of in store time with both Counter teams and Store leadership to ensure alignment to CHANEL business objectives, sales plans, product launches, and special events
- Partner closely with Counter Manager to develop a client strategy. Focus on attaining new clients and developing a loyal client base
- Foster strong relationships with Retail leadership in order to ensure CHANEL is positioned well within each respective beauty department from a space and location and talent perspective
- Maintain a pulse on market dynamics and trends in order to capitalize on opportunities and ensure achievement of Company objectives
- Plan, communicate, and execute all in-store events in partnership with Regional Director, Education, and other relevant corporate partners
- Responsible for managing a budget and adhering to respective Company policies and procedures (i.e., RSS, T&E, Counter Supplies, etc)
- Recruit, and develop Counter teams, with a strong focus on succession planning
- In partnership with the Education Executive provide orientation training/onboarding for all new hires using company approved platforms and materials
- Leverage fluency in product, service and artistry skills to coach and support Counter Managers and BA’s
- Model behavior with side-by-side coaching on service ritual, application techniques and all facets of the clientele system, specific to each retailer
- Partner with Education Executive to identify learning opportunities and execute focused development plans
- Ensure that Brand Image is being upheld within respective territory by leveraging any and all available tools and proactively providing feedback/training to your Counter teams
- Responsible for ensuring all merchandising guidelines and visual merchandising elements are properly executed at all stores
- Communicate timely and effectively any counter issues or concerns to Corporate to address any deficiencies
- Keep image as top priority and adhering to all visual standards
Skills
- 5+ years of relevant experience
- Strong written and oral skills
- Proven ability to recruit
- Strong planning and organizational skills
- Self-motivated, results oriented, creative thinker
- Strong computer skills, particularly in Microsoft Suite
- Ability to lift at minimum 40 pounds
- Home office set up, may require occasional travel and/or visits to corporate offices/points of sales
- Travel requirement of approx. 50% - 75%
- Bachelor's Degree preferred
Benefits
- Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
- Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
- Dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills
Company Overview