[Remote] Field Service Management - SF ServiceMax Program Manager

Note: The job is a remote job and is open to candidates in USA. Cygnus Professionals Inc. is seeking a Senior Project Manager to join a high-impact digital transformation program with a leading global pharmaceutical company. The role involves leading complex projects in a regulated environment, managing project plans, and driving collaboration across various stakeholders.

Responsibilities

• Lead complex projects in a regulated GxP environment
• Drive collaboration across Business, IT & external vendors
• Manage project plans, roadmaps, releases, risks & stakeholder communications
• Lead requirements, enhancements & delivery through the Software Development Life Cycle (SDLC)
• Oversee ServiceMax / Field Service rollouts, including iPad Mobile Forms & DocuSign integrations

Skills

• 10+ years of Project Management experience in Healthcare/Life Sciences
• Strong knowledge of GxP, SDLC, Software Validation, Release Management & DevOps
• Hands-on with Jira, HP ALM (or similar ALM tools)
• Outstanding communication, stakeholder management & leadership skills
• Experience with ServiceMax and/or Field Service is highly preferred
• PMP (or equivalent) preferred

Company Overview

Cygnus Professionals is a computer software company that provides business-IT transformation solutions. It was founded in 2010, and is headquartered in Princeton, New Jersey, USA, with a workforce of 501-1000 employees. Its website is http://cygnuspro.com.

Company H1B Sponsorship

Cygnus Professionals Inc. has a track record of offering H1B sponsorships, with 6 in 2026, 20 in 2025, 18 in 2024, 14 in 2023, 16 in 2022, 15 in 2021, 32 in 2020. Please note that this does not guarantee sponsorship for this specific role.