Note: The job is a remote job and is open to candidates in USA. Fulgent Genetics is a premier, full-service genomic testing company focused on transforming patient care. The Executive Sales Director – Gastroenterology is responsible for identifying new business opportunities and managing customer relationships while driving revenue and client retention in their territory.
Responsibilities
- Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, etc
- Drive strategic business expansion (new business) opportunities through field cold calls, appointments, virtual presentations, phone calls, and Local and National conferences with outpatient Gastroenterology targets, including ambulatory surgery centers and en-suite Endo centers
- Meet and exceed annual sales objectives for the region
- Retain existing clients by acting as a single point of contact when responding to customer inquiries, ensuring data accuracy, updating clients on industry changes in compliance and testing recommendations, and performing routine maintenance to ensure client satisfaction
- Customer Service Focus – Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations
- Create strategic business plans and consistently achieve sales quota while complying with company standards, policies, and procedures
- Grow revenue in designated territory through effectively prospecting target customers, delivering a compelling value proposition, and converting business routinely
- Maintain Anatomic Pathology product and service knowledge and expertise, including traditional Global cases and TC/PC lab models
- Communicate effectively and professionally with internal and external customers to exceed performance objectives and customer expectations
- Promote the company’s products and services to existing and potential clients
- Actively participate in trade shows, seminars, and other relevant sales and marketing events on behalf of the company
- Provide timely feedback on market requirements, customer issues, competitor activity, and new business opportunities
- Read professional literature and documents to remain abreast of developments in the field of diagnostics
- Demonstrate decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers
- Ability to quickly learn and apply knowledge of proprietary software programs
- Implement laboratory services agreements (LSA's) and Client Fee schedules, when applicable
- Adhere to and enforce all company policies while maintaining a positive and professional attitude
Skills
- Bachelor's degree required
- 7+ years of sales experience with a diagnostic reference laboratory, preferably selling GI diagnostics
- Ability to travel up to 50% of the time and work flexible hours when required
- Positive attitude paired with a strong work ethic and a drive to win business
- Strong management skills, communication skills, motivational skills, excellent multi-tasking abilities, and solid problem-solving expertise are required
- MS Office (Word, Excel, PowerPoint, and Outlook), Teams, and Salesforce proficiency required
- Business or science degree preferred
Benefits
- Ability to travel up to 50% of the time and work flexible hours when required.
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Company Overview