Note: The job is a remote job and is open to candidates in USA. LivePerson is a leader in trusted enterprise conversational AI and digital transformation, seeking an Enterprise Account Executive to drive growth within their North American Enterprise Sales organization. The role focuses on acquiring new enterprise customers and building relationships with executive leaders to position LivePerson’s Conversational AI platform as a catalyst for business outcomes.
Responsibilities
- Own and execute a strategic territory plan focused exclusively on acquiring net-new enterprise customers and creating new business opportunities within a defined target market
- Build and maintain a robust pipeline through proactive prospecting, executive outreach, relationship building, partner engagement, and targeted outbound sales strategies
- Lead complex, multi-stakeholder sales cycles from initial engagement through close, navigating technical, operational, financial, and executive buying committees to secure transformational new business
- Consistently achieve and exceed annual revenue targets by generating qualified pipeline, creating demand, and winning new enterprise logos
- Develop relationships with executive decision-makers across Customer Experience, Contact Center Operations, IT, Digital, Marketing, and Sales organizations
- Engage C-level stakeholders with compelling business cases that connect AI-driven transformation initiatives to measurable financial and operational outcomes
- Position LivePerson as a strategic business partner by leveraging industry expertise, competitive insights, and a consultative, value-based sales approach
- Utilize the MEDDPICC framework to effectively qualify opportunities, manage complex deal cycles, and deliver accurate forecasting
- Operate as the CEO of your territory, coordinating internal stakeholders across Business Development, Solutions Consulting, Product, Marketing, Legal, and Professional Services to drive successful outcomes
- Partner closely with Customer Success and Product teams to ensure customer feedback, market trends, and competitive intelligence inform future innovation
- Champion customer needs internally while maintaining momentum throughout the sales process and ensuring an exceptional buying experience
Skills
- 6+ years of quota-carrying sales experience, including at least 4+ years selling complex enterprise software solutions into large organizations
- Demonstrated success acquiring net-new enterprise customers and consistently exceeding quota in highly competitive markets
- Experience selling SaaS, AI, Customer Experience (CX), Contact Center, CCaaS, BPO, or adjacent enterprise technology solutions
- Strong background in strategic, value-based selling, including executive-level discovery, business case development, and multi-threaded account engagement
- Bachelor's Degree or equivalent experience
- Strong understanding of enterprise technology trends, digital transformation initiatives, and the growing impact of AI on customer engagement
- Ability to confidently engage both business and technical audiences, translating complex technology into business value
- Highly disciplined in pipeline management, account planning, forecasting, and CRM hygiene
- Experience navigating long, complex sales cycles involving multiple stakeholders, procurement teams, and executive decision-makers
Benefits
- Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.
- Wellness Resources: Access to wellbeing resources and programs including our EAP plan.
- Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
- 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)
- HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis
- Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
- Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
- Development: Access to internal professional development resources.
- Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
- Paid Public Holidays.
- Generous Parental Leave Policy: Including maternity/paternity support and fertility services.
- Remote-First Model: This role is fully remote (**#LI-Remote**), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.
Company Overview
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