Note: The job is a remote job and is open to candidates in USA. Alkami Technology is a digital sales and service platform provider for U.S. banks and credit unions. They are seeking a strategic, customer-focused Director of Product Management for Marketing to lead the vision, strategy, and execution of marketing solutions for financial institutions.
Responsibilities
- Define and execute the long-term vision and strategy for Alkami’s Marketing portfolio
- Drive the evolution of marketing, customer intelligence, personalization, and engagement capabilities across Digital Banking, MANTL, and other Alkami platforms
- Develop and maintain a product roadmap aligned with Alkami’s marketing strategy and enterprise priorities
- Identify market opportunities, competitive trends, and emerging technologies-including AI-that create differentiation and growth opportunities for marketers
- Translate customer needs and market insights into innovative product capabilities and commercial outcomes
- Synthesize ambiguous problems, market signals, and customer needs into a clear, compelling product direction
- Communicate that clarity in every direction: upward to executive leadership, laterally to cross-functional partners, and down to product, engineering, and design teams
- Establish a shared understanding of priorities, trade-offs, and the “why” behind decisions so teams can move quickly and confidently
- Roll up your sleeves and stay close to the details of product execution - not just strategy
- Hold a high bar for execution quality, craft, and urgency across the team and the products you ship
- Lead cross-functional product teams to deliver high-quality solutions aligned with business objectives
- Ensure roadmap commitments are delivered with predictability, quality, and measurable customer impact
- Partner with Engineering and Architecture teams to modernize platforms, improve scalability, and accelerate innovation
- Establish disciplined product management practices, prioritization frameworks, and outcome-based planning
- Monitor performance metrics and customer feedback to continuously improve products and experiences
- Champion the embedding of AI directly into the marketer’s product experience to reduce manual effort and improve outcomes
- Bring curiosity and urgency to evaluating how AI, machine learning, and predictive intelligence can power better audience segmentation, content, journey orchestration, and campaign performance
- Drive innovation in customer data, transaction intelligence, and behavioral insights to power personalized banking experiences
- Lead the development of integrated experiences that connect customer insights with digital engagement and acquisition strategies
- Partner with Product Marketing, Sales, and Customer Success to increase adoption, product attach rates, and revenue growth
- Develop business cases, pricing strategies, and commercialization plans for new capabilities
- Support strategic sales opportunities and executive-level customer engagements
- Act as a trusted advisor to financial institutions by helping clients understand how marketing technology, data, analytics, and personalization can drive growth and improve customer experiences
- Establish measurable KPIs tied to adoption, engagement, retention, and revenue performance
- Recruit, develop, and lead a high-performing team of Product Managers
- Provide coaching, mentoring, and career development opportunities
- Foster a culture of accountability, innovation, customer obsession, and continuous improvement
- Establish clear goals, performance expectations, and success metrics across the organization
- Collaborate effectively across Product, Engineering, Design, Sales, Marketing, and Customer Success leadership teams
- Represent Alkami at client meetings, industry conferences, webinars, and advisory boards
- Maintain deep expertise in marketing technology, digital banking, data analytics, AI, and personalization trends
- Serve as a thought leader internally and externally on the future of marketing, customer intelligence, and engagement in financial services
Skills
- Bachelor's degree in Business, Computer Science, Marketing, Data Analytics, Finance, or a related field
- 10+ years of Product Management experience, including 5+ years leading product teams
- Direct, hands-on experience building and shipping products - launching new product lines within an existing portfolio, or building and scaling flagship products in a startup environment
- Proven success building and scaling SaaS, marketing technology, data, analytics, or personalization products
- Marketing automation experience and a strong understanding of how marketers work, what they need, and how to build products that serve them
- Demonstrated ability to create clarity from ambiguity and communicate it effectively upward, laterally, and to teams
- A hands-on, high-bar operating style with a strong sense of urgency and ownership of execution quality
- AI fluency-curiosity and a practical point of view on how AI can be embedded into product experiences to improve user outcomes
- Experience developing product strategies that drive measurable business outcomes and revenue growth
- Strong understanding of customer engagement, marketing automation, customer analytics, and data-driven decision making
- Demonstrated ability to lead cross-functional teams in Agile environments
- Experience partnering directly with executive stakeholders and enterprise customers
- Strong communication, storytelling, and presentation skills
- Experience using product management and collaboration tools such as Jira, Confluence, ProductBoard, Slack, and Google Workspace
- Experience with marketing automation platforms, customer data platforms (CDPs), customer intelligence solutions, or personalization engines
- Experience with AI, machine learning, predictive analytics, or data science-enabled products
- Experience within financial services, fintech, or digital banking
- MBA or advanced degree preferred
- Experience supporting go-to-market strategy, pricing, packaging, and commercialization efforts
- Experience leading product integration efforts following acquisitions or platform consolidations
Benefits
- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
Company Overview