Note: The job is a remote job and is open to candidates in USA. Microsoft is a leading technology company committed to empowering individuals and organizations. As the Director of Global SMB Strategy & Growth, you will lead strategic initiatives and execution for SMB customer segments, working closely with various teams to drive growth and enhance customer impact.
Responsibilities
- Lead the Global SMB Envision-to-Build operating model end-to-end across strategy, planning, and optimization, ensuring clear alignment from ambition to execution and from customer insight to business results
- Lead Global SMB near and long-term strategy. Lead across key stakeholders in product marketing, CSA and SME&C to build and land SMB narrative, product truth, product positioning & strategy by customer tranche and hero go-to-market (GTM) motions
- Translate strategy into scalable execution through leading next fiscal year planning by defining priorities, operating models, governance, metrics, and execution mechanisms that create clarity, accountability, and cross-functional alignment across GSMB, CSA, GS&O, GCPS, Marketing, and partners
- Represent the GSMB perspective in SME&C and WW product strategy, shaping near-term priorities and long-term direction based on field, customer, and partner signals
- Serve as the GSMB voice into Global SME&C & CSA GTM strategy, partnering with GS&O, GCPS, and CSA leadership to drive aligned planning and landing
- Connect field insight to global strategy by synthesizing SMB signals and translating them into decisions that strengthen planning and execution
- Champion innovation and customer advocacy by serving as a senior spokesperson for Global SMB, representing the voice of the SMB customer, and evangelizing Microsoft’s SMB value proposition internally and externally with customers and partners. Bring an entrepreneurial mindset marked by adaptability, curiosity, and a bias for action
- Champion culture and inclusion by fostering a growth mindset, high standards, and an environment where every team member can thrive and do their best work
Skills
- Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
- 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance
- Experience in SMB or digital-native customer segments
- Deep understanding of the Microsoft stack across CSA offerings and products for SMB
- Business acumen and ability to translate strategy into execution
- Effective communication, collaboration, and executive presence
Benefits
- Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here:
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