Note: The job is a remote job and is open to candidates in USA. StartOut is the largest national non-profit focused on supporting scalable LGBTQ+ entrepreneurs. The Development and Operations Associate will support the internal operations of the Development team by facilitating fundraising campaigns and partnerships, managing relationships, and providing administrative support to leadership and the Board of Directors.
Responsibilities
- Collaborate with the Director of Development and cross-functionally with Systems, Marketing, and Programs teams to plan, coordinate, and execute various development activities, partnerships, and events, ensuring their success and alignment with organizational goals
- Support the grant application processes including researching and writing draft applications, and collaborating with program staff to create compelling narratives
- Assist in managing relationships with StartOut's network of partners, by tracking goals, donations, tasks, and revenue
- Update boilerplate development pitch decks, sponsor documents, invitations, cultivation touchpoints, and additional materials and content as needed
- Work with Systems Manager to build and maintain Salesforce pipelines, reports, and dashboards for the Development team
- Track and update critical data for the development team including sponsorship revenue, event guest lists, Board Members' annual give-get goals, and sponsorship renewals
- Provide administrative support for the Development team at large
- Other tasks, duties, or special projects as assigned
- Co-manage customer service for general organization inboxes, responding to inquiries, addressing requests, and ensuring that communications are directed to the appropriate team members or departments as needed
- Provide administrative support to leadership, including scheduling and assisting in meetings, notetaking, preparing documents and expense reports, and handling other administrative responsibilities and special projects as needed
- Electronically code and file expense receipts and revenue documentation for the bookkeeper and the Director of Operations
- Support CEO expense management by tracking/uploading receipts in our expense management system
Skills
- Organized. Your background proves that you're organized and detail oriented because the job requires a great volume of data entry, processes, CRM tracking, documentation, and working with multiple departments and stakeholders
- Proficient in Salesforce. You know how to navigate Salesforce or a similar CRM including entering donations, reports, queries, tasks, deliverables, leads, and contacts
- Collaborator. Recognized success in creating relationships with cross-functional teams from varying levels, working closely with colleagues to brainstorm ideas, discuss pros/cons, and develop ways forward
- Communicator. Proven present skill in distilling complex information into compelling, easily digestible narratives; presents information in an inspiring and persuasive way; experienced in writing grant narratives
- Operations Management. Has successfully balanced competing priorities, able to exercise judgment in managing those demands with an appropriate degree of autonomy. Experienced in managing complex projects with multiple resources and capable of allocating resources to achieve key objectives. Proven organizational, time, and task management skills, including the ability to prioritize work with a focus on delivering quality products on time. Demonstrated attention to detail
- Service Delivery and Adaptability. Demonstrates a commitment to outstanding internal and external service to our colleagues, the individuals we serve, board members, and our donors/corporate partners. Demonstrated flexibility in the midst of change, being able to successfully juggle multiple deliverables and adapting to new situations with fresh ideas or innovative approaches
- Mission and Culture Alignment. Demonstrates awareness and support for StartOut's mission and vision. Experience working with and/or commitment to the LGBTQ+ community. Understanding of entrepreneurship/venture capital ecosystem is a plus
- Excellent communication, presentation, business development, organization, and computer/pc skills are required, including specifically proficiency in Google and MS Office products
- Proficiency with Salesforce (or a similar database system) is preferred
- One-to-two years of successful experience in (a) fundraising in a development program or other comparable charitable organization and/or (b) high-level sales, preferably in financial services or related fields
- Corporate fundraising experience is preferred but not required
- Experience organizing Google Drive
- Knowledge of using AI to augment work is a huge plus
Benefits
- $25/hr; 20 hrs per week
- Unlimited time off
- Professional development stipends
- Work from home equipment
Company Overview