Note: The job is a remote job and is open to candidates in USA. Hyatt is a leading hospitality brand seeking a dynamic Coordinator to join their Field Marketing team. This role involves supporting digital marketing initiatives to drive hotel revenue and collaborating with various teams to optimize marketing strategies.
Responsibilities
- Assist Field Marketing Managers with executing digital marketing programs for the opt-in program hotels with a heavy emphasis on the daily management of hotel websites, landing pages, mobile presence and third-party business and paid media listings
- Share local marketing and brand best practices with hotels to help drive positive business results
- Serve as a liaison for properties regarding questions about corporate marketing tools, programs, campaigns and brand standards
- Regularly attend team and cross-functional calls to better understand business needs and competition for properties and cluster regions
- Provide ongoing support to all hotels to optimize online hotel presence, with a particular focus on growing book direct revenue and channel mix
- Coordinate with FM-preferred vendors and partners to ensure quality execution of local marketing tactics
- Assist in compiling reporting for key stakeholders, including KPIs, comparative scorecards, summarization of performance and future recommendations and action items
- Provide ongoing training to property marketing teams. Optimize training manuals, guidance and instruction on how to utilize our digital marketing platforms and tools to optimize digital activities and revenue performance
- Support administrative duties and special projects or tasks as assigned
- Ensure property marketing programs and initiatives are accurate, complete, timely and align closely with corporate and brand strategic priorities
Skills
- 2+ years of experience in Digital Marketing, Media or E-Commerce
- Highly motivated, goal-oriented, creative, self-starter with exceptional prioritization
- Strong time management and organizational skills, including the ability to effectively and competently handle multiple projects simultaneously
- Flexibility and ability to quickly adapt to changes and new technologies
- Ability to work in a highly-matrixed organization
- Excellent interpersonal and written communications skills
- Must be able to function at a fast pace in a service-oriented environment
- Proven ability to impact and work with all levels of the organization
- Build relationships and work effectively with numerous departments at the corporate office
- Ability to travel is needed for in-person team meetings and company events
- Proficiency in Microsoft Office Suite
- Proficiency in online tools such as Adobe Analytics, Google My Business, TripAdvisor, Tableau, Google Applications, and various 3rd party listings
- Knowledge of Koddi Private Markets platform highly preferred
- Prior hospitality marketing and/or digital agency experience
- A passion for technology and digital media, including experience with communicating knowledge of evolving best practices and developing resources to action on web trends
- On-property hotel experience
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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