Note: The job is a remote job and is open to candidates in USA. Northeast Family Services is looking for a professional Excel guru with exceptional administrative, reporting, and data analytics skills to join our growing team as Clinical Data and Quality Coordinator. The role involves managing EHR related projects, tracking productivity reports, and establishing quality assurance plans while collaborating with various teams to ensure compliance and efficient workflows.
Responsibilities
- Collaborate with QA Manager to review, quality check, and clean data sets
- Provide a high level of attention to detail and consultative service skills with interactions of staff
- Participate in development of training plans for data utilization
- Acts as project coordinator for all Clinical Quality related projects such as establishing KPIs, Quality Assurance Plans, monitoring, and reporting on compliance
- Responsibility for problem solving, assessing processes and issues, and collaborating with staff and providers to develop solutions resulting in efficient and functional workflows for end users of our software application
- Identifies, assesses, troubleshoots EHR related issues as they occur, and sees through to full resolution
- Coordinate documentation and training
- Maintains proper user control by adding and deactivating users and updating credentials as necessary
- Maintains confidentiality of all patient/client and employee information
- Collaborates with Program Directors to disseminate and review data as required
- Participates in agency meetings and in-services. Completes staff training as required
- Other duties as assigned
Skills
- High School Diploma or equivalent
- Minimum 2 years of experience with data analytics
- Experience in supporting behavioral health programming
- Extensive knowledge of and experience with various computer programs including Word, Excel, and Outlook
- Excellent communication skills
- Ability to formulate positive collaborative relationships with the program managers and staff
- Ability to work remotely and must reside in RI, MA, NH, or NY
- Minimum 2 years of (EHR) Electronic Health Records technical support, training, and administration experience preferred
- SQL experience is a plus!
Benefits
- Health, Dental & Vision
- 3 weeks paid vacation
- 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
- Generous sick time including mental health days
- 401k retirement plan with up to 4% match
- Voluntary short and long-term disability
- Voluntary Life Insurance
- Mileage reimbursement
- Longevity award - Monetary bonus and a vacation day annually
- Company provided laptop and cell phone
- Opportunity for professional growth
- Supervision for licensure provided
- Tuition Reimbursement
- Personal cell phone discount
Company Overview