Note: The job is a remote job and is open to candidates in USA. Vivo Care is dedicated to creating a future where healthcare is continuous and connected. They are seeking a Care Navigator who will build relationships with patients to drive positive health behavior changes and improve patient outcomes through remote monitoring and wellness calls.
Responsibilities
- Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness
- Meet team goals and standards outlined metrics
- Significantly impact longitudinal patient engagement in RPM program(s)
- Provide preventive health and disease management education and coaching
- Perform monthly wellness calls with assigned patients
- Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team
- Manage patient messaging and alerts
- Direct patients to treating physician for routine questions
- Meet patient engagement program goals
- Follow appropriate escalation pathways for any urgent care needs
Skills
- Unrestricted RN/LPN/LVN license in a compact state, Illinois preferred
- Ability to work CST zone between 8:00a - 5:00pm
- Fast learners
- Ability to work independently with minimal direction
- Spanish speaking a plus
- 1-3 years of clinical experience, patient management, or disease management desired
- Experience working with different provider practices and workflows
- Experience with Medicare patients
- Experience performing virtual visits with patients and telephonic care management
- Interest in professional leadership growth and development opportunities with a growing organization
- Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients
- Motivational Interviewing/Health Behavior Change experience a plus
- Health Coach certification a plus
Benefits
- Weekends, Holidays and evenings/nights off
- We’re a fast-growing startup where everyone has a voice, and every team member is encouraged to help share our organization’s future
- We are passionate about our mission to modernize and improve the future of healthcare.
- We foster a culture of inclusion, collaboration and innovation
- We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting, weekly team meetings, happy hours etc
- We cover 100% of the employee premium for health, dental and vision
- We contribute up to $3,000 towards an HSA account for each employee
- Generous PTO, Company Holidays and Paid Sick Time.
Company Overview
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