Note: The job is a remote job and is open to candidates in USA. Crown Technical Systems, a leader in power distribution and protection systems, is seeking a Business Development Manager for the Western Region. The role involves strategic planning, client engagement, and collaboration with various teams to provide tailored solutions to customers, with a focus on maintaining and developing relationships to drive business growth.
Responsibilities
- Plan and prioritize personal sales activities and customer/prospective customer contact towards achieving acknowledge business aims, including costs and sales
- Maintain and develop current and new customer relationships to optimize quality of service, business growth, and customer satisfaction
- Use customer/potential customer contact tools and systems where available, and update relevant information held in these systems
- Plan/carry out/hold up local marketing activities to acknowledge budgets and timescales, and integrate personal sales efforts with other organized marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing
- Study and learn all parts if the sales process including but not limited to, services offered, financial offers, contract terms and negotiation, trade compliance, after market services
- Acknowledge to and follow up sales enquiries using appropriate methods
- Contribute with other business development and accounts to ensure all services are presented to target customers
- Monitor and report on market and contender activities and provide relevant reports and information
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
- Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development
Skills
- Minimum of five years of experience in product sales, technical account management, or a related role is required, ideally within industries such as utilities, manufacturing, or infrastructure solutions
- Proven ability to communicate effectively with end-users, understand their technical and operational needs, and drive solutions that lead to successful deal closures
- Ability to respond effectively to the most sensitive inquiries or complaints
- Ability to research target companies through electronic means as well through series of inquiries to target employees and industry partners
- Ability understand target's supply chain challenges
- A Bachelor's degree in Engineering or a related field aligned with the company's products and services is preferred
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