Note: The job is a remote job and is open to candidates in USA. Ambience Healthcare is seeking an Analyst Relations Lead on a contract basis to build and execute their analyst relations program. The role involves developing engagement strategies with key analyst firms and optimizing the company's presence in industry reports to establish Ambience as a leader in ambient AI documentation for health systems.
Responsibilities
- Develop a comprehensive AR strategy including analyst landscape assessment, tiered prioritization framework, and engagement playbook — delivered within the first 30 days
- Own KLAS optimization end-to-end: own customer outreach and invitations for research, coordinate cross-functional inputs across Marketing, Care Transformation, Product, and Sales, and develop proactive engagement with the KLAS research team on emerging sub-categories
- Initiate and manage relationships with priority analyst firms beyond KLAS, establishing a quarterly briefing cadence and positioning Ambience for inclusion in relevant market reports
- Serve as the internal hub for all analyst-related communications — routing inquiries, aligning stakeholders, and building the cross-functional coordination model that makes AR sustainable
- Partner with BizOps to integrate analyst insights into monthly business reviews, connecting AR activity to measurable outcomes like pipeline influence, win rates, and RFP citations
- Enable Sales and Marketing with analyst-sourced positioning tools, competitive intelligence, and market research
- Build an AR playbook and competitive intelligence dashboard for ongoing team enablement
Skills
- 7+ years of analyst relations experience in enterprise technology or healthcare IT
- Proven relationships with healthcare-focused analyst firms — candidates must be able to activate an existing network from day one (KLAS, Black Book, Gartner/Forrester healthcare practices, or equivalent)
- Demonstrated success building or transforming an AR program, including strategy development and cross-functional execution
- Experience working with fast-growth B2B SaaS or healthcare technology vendors
- Senior executive presence and communication skills — comfortable representing Ambience in the industry and presenting to C-suite
- Skilled at aligning stakeholders without direct authority in a complex, fast-moving environment
- Healthcare AI, clinical documentation, or EHR ecosystem expertise
- Epic partnership or Epic-focused vendor experience
- KLAS vendor program management experience
- Background in PR, communications, or product marketing with analyst overlap
- Track record of analyst report inclusions, Magic Quadrant placements, or Wave rankings
Benefits
- Comprehensive medical, dental, and vision coverage for you and your dependents
- 401(k) with a company match of up to 3% of base salary
- A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based.
- Parental leave to support your family needs
- Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
- Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.
Company Overview