Note: The job is a remote job and is open to candidates in USA. MasterControl is looking for a motivated Account Executive to join our Quality Excellence (Qx) team. This role involves selling solutions that help life sciences and regulated-industry companies improve quality, while building relationships with quality and regulatory leaders to address their challenges.
Responsibilities
- Proactively identify and develop new business opportunities with prospective clients across regulated industries, including early-stage biotechs pursuing their first regulatory submission and established manufacturers seeking to modernize their quality management systems
- Cultivate and maintain strong, trust-based relationships with key decision-makers and stakeholders, including Quality Directors, VPs of Regulatory Affairs, QA Managers, and executive leadership
- Develop a thorough understanding of each client's quality processes, compliance challenges, and regulatory obligations, and clearly articulate how MasterControl's platform — including Document Control, CAPA, Training Management, Audit Management, and Change Control — addresses their specific needs and strengthens their overall quality posture
- Design and deliver tailored sales presentations and product demonstrations that speak directly to the client's regulatory environment
- Manage the full sales cycle — from proposal development and procurement navigation to contract negotiation and deal closure — while consistently meeting and exceeding revenue targets
- Maintain accurate and up-to-date records of all pipeline activity, sales engagements, and account information within the CRM system
- Provide management with clear, consistent updates on deal progression, account health, potential risks, and resource needs to support timely and informed decision-making
- Partner with Implementation, Customer Success, and internal quality subject matter experts to facilitate a seamless customer onboarding experience and drive long-term satisfaction and retention
- Maintain a strong pulse on industry developments, including regulatory guidance updates, emerging quality trends, and the competitive landscape, leveraging that knowledge to identify new opportunities and deliver meaningful value to clients
Skills
- 3+ years of B2B software sales experience, with a strong preference for candidates who have sold into life sciences, pharmaceutical, medical device, manufacturing, or other regulated industries
- Demonstrated history of consistently meeting and exceeding sales quotas in a complex, consultative sales environment
- Prior experience with or working knowledge of Quality Management Systems (QMS) or electronic QMS (eQMS) platforms, with a solid understanding of core quality processes including Document Control, CAPA, Training Management, Audit Management, Change Control, and Nonconformance Management
- Working knowledge of the regulatory frameworks and quality standards applicable to regulated industries
- Exceptional negotiation, presentation, and communication skills, with the ability to engage credibly with quality and regulatory professionals and effectively translate complex compliance concepts into clear business value for a variety of audiences
- Strong organizational and time management skills, with the ability to independently manage a large territory, prioritize competing demands, and maintain a high level of attention to detail across all accounts
- Proficiency in Salesforce or a comparable CRM platform, as well as Microsoft Office Suite
- Bachelor's degree in Life Sciences, Engineering, Business Administration, or a related field. Relevant professional experience within a regulated industry will be considered in lieu of degree requirements
Benefits
- Competitive compensation
- 100% medical premium coverage (yes, you read that right!)
- 401(k) plan with company match
- Generous PTO packages that increase with tenure
- Dental/vision plans
- Employer paid life insurance policy
- Much, much more!
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