Convey Law is an innovative and award-winning residential conveyancing company based in Newport, South Wales. They are seeking exceptional and motivated Remortgage Conveyancers to manage their own remortgage caseload, ensuring high standards of client care and service while achieving departmental targets.
Responsibilities
- Manage your own Remortgage Caseload: Take responsibility for and complete re-mortgage matters. You will oversee the legal elements of the remortgage process which will cover tenancy remortgages, staircasing, leasehold and transfer of equity to name a few
- Administrative Tasks: Carry out day to day legal administration on behalf of lenders
- Accuracy and Client Service: Ensure that work is accurately carried out in the set time frame whilst maintaining high standards of client care and service to third parties
- Client Communication: Deal with incoming correspondence, emails, etc. Take phone calls, record them on the CMS and take necessary action
- Case Management: Proactively progress cases through the CMS and retain files updated
- Reporting and Due Diligence: Reviewing property titles, reporting on mortgage offers and corresponding on relevant mortgage information with other parties involved in the process
- Achievement of Targets: Meeting the department's set targets and working proactively to tight deadlines
Skills
- Self-motivated and able to manage conflicting priorities and tasks with minimal supervision
- Copes effectively in demanding circumstances
- Demonstrates persistence and commitment to completing tasks and objectives
- Pays attention to detail and quality of work
- Confident in building and maintaining strong working relationships with staff of all levels of seniority
- Able to communicate in writing, to colleagues and external stakeholders, in a clear, constructive, and professional way
- Excellent customer communication skills including the ability to resolve complaints or escalations
- Demonstrates sound judgement and good decision-making when dealing with problems
- Able to identify a problem arising and can develop a solution and seek guidance or input before acting
- Looks for new solutions to problems as well as tried and tested methods
- Willing to ask questions, listen to others' views and accept advice
Benefits
- Competitive basic salary in addition to uncapped performance bonus paid monthly and quarterly based individual achievement of KPIs and an annual Company bonus of £1,000
- Up to 40 days annual leave inclusive of Bank Holidays
- Option to purchase up to 5 days leave
- Hybrid working with flexible working times
- Enhanced maternity and paternity leave
- Company Sick Pay
- Discounted Gym Membership
- Subsidised Conveyancing
- Employee Assistance Scheme which includes counselling sessions
- Well being programmes
- Ongoing training, development, and recognition programs.
- A supportive and fun team environment, with regular collaboration and charity events
Company Overview
Apply Now