People Ops Specialist

At Firstbase.io, we’re not just creating a product — we’re rethinking how business runs. We’re building the All-in-One Company OS that cuts through the chaos and gives entrepreneurs the tools they need to build, scale, and thrive. No more cluttered systems, no more time wasted. Firstbase.io simplifies everything, so founders can focus on what truly matters: growing their business.

This is your chance to join a team that’s reshaping business operations — and we need people who aren’t afraid to push the limits. 

We’re looking for the fearless — those who are hungry for challenge and won’t settle for “good enough.” You’re someone who thrives in the face of complexity, who rises to the occasion when pressure builds. Mediocrity is your enemy. You think big, you move fast, and you never stop until you're great. Fearless transparency is in your DNA. You challenge ideas, speak your mind, and give feedback that drives change. And above all, you know that excellence looks simple — but it takes hard work, grit, and relentless focus to get there.

This isn’t just another job. This is an opportunity to build something lasting, where your ideas, your ambition, and your dedication can move the needle. 

As a People Ops Specialist at Firstbase, you will play a pivotal role in shaping the employee experience and strengthening our company culture in a remote-first, global environment. You will not only execute traditional HR functions like payroll, onboarding, and benefits administration, but also drive process improvements, implement efficiencies, and leverage the right tools to optimize the way we work, with AI and automation as an added bonus.

We’re looking for a strategic thinker who thrives on building and refining processes while ensuring a seamless and engaging employee experience. If you're passionate about scaling People Ops with efficiency, data, and technology, this is your opportunity to make a lasting impact in a fast-growing company.

Here’s how you’ll make an impact:

• Define, implement, and document People Ops processes, ensuring they are scalable, efficient, and aligned with business goals.

• Identify opportunities for process improvement, owning initiatives that drive impact at scale.

• Own the Employee Onboarding Program from end to end, ensuring new hires have an exceptional experience from day one.

• Optimize and execute payroll with accuracy, validating variable data (benefits, expenses, promotions, salary raises, etc).

• Leverage the right tools and platforms to streamline People Ops efficiency and enhance the employee experience, with a focus on AI and automation.

• Harness metrics and analytics to guide strategies and assess the impact of HR initiatives.

• Be a guardian of internal policies, ensuring compliance and clarity across the organization.

• Ensure that all HR practices comply with local, state, and federal regulations, as well as company policies.

• Assist in the organization of team events such as all-hands meetings and company retreats.

• Act as a welcoming and responsive point of contact for employee inquiries.

We’re looking for someone who thrives in a fast-paced, high-impact environment. Here’s what you’ll need to succeed:

• Be based in LatAm (although the position is remote).

• At least 3-4 years of HR experience, preferably in tech and with global, remote teams.

• Proven experience defining and implementing HR processes — process-building skills are a must..

• Strong focus on efficiency, with knowledge of tools that optimize People Ops workflows

• Payroll experience and familiarity with international payroll processes.

• Excellent verbal and written communication skills in English, at all levels of an organization.

• Action-oriented, with a strong drive to build a transparent, scalable, and high-performing culture.

• Strong ability to analyze data, identify key trends, and convert insights into actionable strategies.

• Proven adaptability in thriving within a fast-paced, dynamic environment while effectively managing multiple priorities.

• Be familiar with HR Information Systems (HRIS) — experience with AI tools and automation to enhance People Ops processes is a big plus.

If you’re passionate about building the infrastructure that enables teams to thrive, we’d love to hear from you!

This role is designed to grow with you. You’ll have the chance to shape your future while we scale. Here’s how we see the evolution of this role:

• You’ll gain expertise in streamlining People Operations and have the chance to implement and optimize key processes that will directly impact the company’s success.

• Over time, you’ll take on more strategic responsibilities, potentially advancing into a more senior or leadership role as we scale.

• As we grow, you’ll have the opportunity to lead larger projects, manage key strategic stakeholders, and help drive the direction of employee experience and organizational growth.

• This role will challenge you to make key decisions that influence the company culture and internal processes. As you take on greater responsibilities, you’ll build your influence and impact across the organization.

• As you prove yourself, you’ll help drive the People strategy, taking on leadership of broader initiatives that contribute to the company’s global scaling efforts.

In this role, you’ll expand your skill set and grow both professionally and personally. Here’s what you’ll gain:

• You’ll be able to leverage the right tools and technologies to optimize the way we work. This will make you a more efficient, data-driven professional.

• You’ll have the opportunity to build and refine processes, helping you become a thought leader in creating scalable people operations for a remote-first, global company.

• In this role, you’ll master the art of global payroll management, employee onboarding, and benefits administration, applying these skills to ensure a seamless employee experience at scale.

• At Firstbase, you’ll develop not just your technical People Ops skills, but also your leadership abilities. This will prepare you to take on greater responsibilities, positioning you as a future leader in the organization.

• Over time, you’ll build strategic leadership skills, including process optimization and data-driven decision-making, preparing you to help shape the future of the company and contribute to key organizational decisions.

• Competitive Salary & Equity: We pay top-tier because you deserve it, plus equity so you can share in the success of the future we’re building together.

• Flexible Work Setup: We offer the freedom to work remotely, embracing diverse work styles, while NYC-based team members can opt for a hybrid setup, spending some days in the office to foster collaboration.

• 21 Days of PTO & Other Time Off Benefits: Take the opportunity to rest and recharge. No questions asked — it’s time to disconnect and come back stronger. Plus, you’ll receive 5 sick days, your birthday off, unlimited out-of-office days, and national holidays (US or Brazil).

• Build Your Ideal Work Setup: We provide a renewable stipend every two years to create your perfect home office. It’s about giving you the tools to do your best work.

• Comprehensive Health Benefits: Comprehensive health insurance reimbursement for US and international employees. No matter where you are, you’re covered.

• Learning & Development: We invest in your growth. Use your stipend to continue expanding your skills and advancing your career.

• Annual Anniversary Gift: Receive a special gift each year to celebrate your journey with Firstbase as a thank you for your dedication!

• Parental Leave: We stand by you during life's most important moments. You’re entitled to 4 weeks of paid Parental Leave, covering maternity, paternity, and adoption.

• Performance-Driven Annual Bonuses: Expect a bonus that reflects your hard work — usually about 10% of your OTE. From your second year, a 20% annual multiplier boosts this, rewarding your consistent performance.

• Vacation Bonus: After 3 years at Firstbase, you'll receive a generous vacation bonus to take that dream trip. It’s our way of saying "thanks" for your commitment — we’re here for the long haul, and we want you to enjoy the ride. ✈️

Ready to join a fast-paced, high-impact team that’s reshaping the future of business? Apply now!

Even if you don’t check every single box but you’re passionate about the role and want to help build something great, we still want to hear from you. We value diverse experiences, unique perspectives, and people who are driven to make an impact. If that sounds like you, we’d love to meet you.