About the position
Responsibilities
• Serve as the leading mortgage expert for everyone involved in the home buying process
• Manage pre-approval transactions from application to funding, including communicating with borrowers, getting them pre-approved, and coordinating with both the buyer's and seller's real estate agents
• Assist customers in finding their dream home by ensuring a seamless mortgage transaction
• Manage a pipeline of 100+ pre-approvals per month
• Gather required documentation from customers and third parties in support of the loan approval decision
• Provide prompt, professional communication to customers, loan officers & underwriters
• Calculate and analyze income, assets and liabilities
• Utilize AUSSIE and company procedures
• Establish an ongoing relationship by delivering best-in-class customer service
Requirements
• Minimum of 2 years mortgage purchase processing experience
• Self-directed, motivated, and comfortable working in an extremely fast-paced environment
• Proficient in Microsoft Office, DU, LP, CRM
• Exceptional customer service skills
• Detail-oriented and demonstrate excellent decision making skills
• Excellent communication skills
Benefits
• 401(k)
• Dental insurance
• Disability insurance
• Employee discounts
• Health insurance
• Life insurance
• Paid time off
• 12 paid holidays per year
• Paid training
• Referral program
• Vision insurance
Apply Now
Apply Now