About the position
RPM Healthcare is a fast-growing company with nearly 40 years of patient education experience. Our proprietary software tracks patients’ physiological data (Blood Pressure, Weight, Blood Glucose, Lung Capacity, Oxygenation), identifying dangerous out-of-range values and trends that impact health.
As a bilingual (Spanish) speaking RPM 365 Care Coach, you’ll engage patients, track and analyze their data, provide education, and encourage adherence to their care plans.
You're a licensed LPN/LVN passionate about healthcare innovation and patient outcomes. Your tech-savvy, comfortable with high-volume phone outreach (125+ conversations a week), and thrive in a fast-changing environment. You’re patient, empathetic, detail-oriented, and a self-starter.
Responsibilities
• Serve as the primary contact for patients on the RPM365 platform.
• Assist with device setup and app connectivity.
• Engage with patients to ensure adherence to care plans.
• Schedule monthly check-ins and monitor patient data.
• Educate patients through shared resources.
• Notify healthcare providers of critical alerts.
• Attend virtual team meetings for updates.
Requirements
• Active nursing license.
• Bilingual, Fluent in Spanish
• Knowledge of chronic conditions and related monitoring devices.
• Knowledge of remote patient monitoring CPT code qualifications.
• Proficiency with technology, computer platforms, and smartphones.
• Strong verbal/written communication skills (English and Spanish)
• Comfortable with patient outreach and engagement (English and Spanish)
• Highly organized, detail-oriented, and team-focused.
• Independently motivated
• Comfortable spending the majority of your workday engaging with patients over the phone providing support, education and guidance.
Nice-to-haves
• Experience in telehealth, remote patient monitoring, education, and/or customer service.
• Experience in weight management coaching
• Additional language skills are a plus.
Benefits
• PTO
• sick leave
• holidays
• health insurance
• 401(k)
• Paid remote training provided.
• Opportunities for advancement within the company.
Apply tot his job
Apply To this Job