Job Description:
• This is a remote position. Our client is looking for a compassionate and highly organized Legal Intake Coordinator to join their dynamic plaintiff-side employment law firm.
• This is a part-time, 100% remote role, perfect for someone who excels in a fast-paced, client-focused environment and is passionate about advocating for workers' rights.
• Our client is a leading employment law firm recognized for their dedication to justice and their impressive track record of securing favorable outcomes for employees across the nation.
• Responsibilities
• Serve as the first point of contact for potential clients through calls, web forms, and referrals.
• Conduct structured and empathetic intake interviews to evaluate case viability.
• Accurately enter and update client information in their case management system.
• Schedule follow-up consultations and coordinate attorney callbacks as needed.
• Maintain professional and timely communication via phone, email, and text.
• Collaborate closely with attorneys and staff to prioritize cases efficiently.
Requirements:
• Prior experience in legal intake, customer service, or a similar role (employment law experience is a plus but not mandatory).
• Exceptional listening and communication skills, with the ability to interact compassionately with individuals in distress.
• Strong organizational skills and tech proficiency (experience with case management software is beneficial).
• Self-motivated and reliable in a fully remote work setting.
• Excellent writing and grammar skills for clear and concise case summaries.
• Bilingual (Spanish/English) fluency is required.
Benefits:
• Part-time, fully remote position with PST scheduling (10–2).
• Competitive hourly pay (based on experience).
• Performance-based bonuses available.
• Supportive, mission-driven culture with opportunities for growth.
Apply Now
Apply Now