At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
THE ROLE
We're looking for an IT Assistant (eCommerce) to support our IT Specialist and help with the day-to-day execution of taking care of our e-commerce business / AI tools, and systems.
You'll help manage Shopify, maintain automations, handle access across our tools, and keep our SaaS subscriptions in check.
This is not a developer role. You don't need to code from scratch.
But you do need to be genuinely tech-savvy - someone who figures things out, builds with AI tools, and keeps everything running clean behind the scenes.
If you love:
keeping systems organised and documented
digging into a tool and figuring out how they work
taking ownership of your work and seeing it through
breaking down complex things into simple language
using Claude, ChatGPT, and n8n to build automations, workflows, and scripts
And if you're someone who can make technical things feel simple and easy to understand, whether you're fixing a system issue or explaining it to a team member …
… you might be our person👀
🚀 WHAT YOU'LL BE DOING
🛒 Shopify Administration
Manage apps end-to-end: install, configure, test, document, and audit quarterly
Build and schedule recurring reports for marketing, finance, CS, and ops
Own staff permissions, troubleshoot app conflicts, and liaise with vendors
⚙️ Shopify Flow Automation
Build and maintain Flow automations: order tagging, customer segmentation, inventory alerts, fraud detection
Apply clean conditional logic across Shopify data objects - orders, customers, products, metafields
Document every workflow, test before going live, deactivate what's obsolete
💻 Google Apps Script & API Integrations
Maintain and extend scripts connecting Shopify, Google Sheets, Gmail, and other tools
Work with REST APIs - handling requests, headers, auth, and JSON parsing
Use AI to generate and iterate on code - then read it, verify it, and own what ships
Keep a clean script inventory: owners, triggers, and dependencies documented
🔐 Access Management
Provision and revoke access across all platforms - clean, logged, and on time
Maintain a central access matrix and run quarterly reviews
Enforce least-privilege, 2FA, and secure credential sharing via NordPass
🔁 Recharge Subscription Flows
Configure subscription products, billing cadences, and customer-facing flows
Build retention logic: cancellation surveys, winback offers, save-the-sale sequences
Test every customer journey end-to-end before launch
🧑💼 Onboarding & Offboarding
Set up new hires across every platform and revoke everything fast when someone leaves
Maintain role-based access templates so onboarding is never improvised
💸 SaaS & Software Cost Management
Own the subscription register: every tool, cost, renewal date, and owner in one place
Flag unused seats, price increases, and overlapping tools before Finance asks
Negotiate with vendors, cancel trials, and cut what isn't earning its cost
🧠 WHAT YOU BRING
You're probably someone who:
Has hands-on Shopify admin and Flow experience
Can read, debug, and maintain Google Apps Scripts
Understands REST APIs: requests, JSON, authentication
Has worked with Recharge or a similar subscription platform
Knows how access management, RBAC, SSO, and 2FA work in practice
Uses NordPass or equivalent and treats security as non-negotiable
Is genuinely AI-literate: you prompt well, iterate fast, and know when to trust the output and when to check it
Can use AI effectively - prompting, iterating, and critically reviewing generated code
Documents everything
Communicates clearly in English with vendors, HR, and internal teams
Manages multiple moving parts
FIXED SERVICE FEE
€800- €1300 after taxes (depending on yourskills, competencies, and experience).
PERKS & BENEFITS
Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
A personal development budget is at your disposal for yourpersonal and professional growth to ensure you keep growing continuously.
Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
A budget for your home office setup so you’re comfortable working how you like and where you like.
Strong company cultureand a network of unique individuals that celebrate you.
Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by Hubstaff for transparency and fairness.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote
At Foxelli Group, we primarily operate in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.
Ready to lead Foxelli’s growth journey? Apply now!
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