Introduction to Workwarp
Workwarp, a dynamic and innovative company owned and operated by a brother-sister team, is at the forefront of the beauty, wellness, and fast food industries. With multiple franchised locations across three different concepts, we are committed to delivering exceptional services and products that exceed our customers' expectations. Our team is passionate about fostering a culture of excellence, teamwork, and continuous improvement. As we continue to grow and expand, we are seeking a highly skilled and experienced Virtual Administrative Assistant to join our team.
About the Role
We are looking for a highly detail-oriented and organized individual who can think critically and execute tasks thoroughly. As a Virtual Administrative Assistant, you will play a vital role in supporting our office staff and management team, ensuring the smooth operation of our administrative functions. Your primary responsibilities will include providing administrative support, managing daily, weekly, and monthly tasks, and maintaining effective communication with our team members, managers, and external partners.
Key Responsibilities
- Provide administrative support to the office staff and management team, including handling daily, weekly, and monthly tasks, such as bookkeeping, accounting, and record-keeping
- Manage payroll, including bonus structures, labor costs, and cost of goods, to ensure accurate and timely payments
- Order inventory, products, and supplies for our restaurants, salons, and office, ensuring timely delivery and minimizing stockouts
- Communicate with and motivate managers regularly regarding operations and administration, providing guidance and support as needed
- Organize and store all weekly paperwork received from restaurants and salons, maintaining accurate and up-to-date records
- Check emails, voicemails, and faxes, responding to inquiries and resolving issues in a timely and professional manner
Reporting Relationship
The Virtual Administrative Assistant will work directly with the other office members and report directly to the Owners of the company. You will be an integral part of our team, providing administrative support and ensuring the smooth operation of our office functions.
Scope of Work
The scope of work for this role includes, but is not limited to:
- Daily, weekly, and monthly bookkeeping and accounting
- Payroll management, including bonus structures, labor costs, and cost of goods
- Ordering inventory, products, and supplies for our restaurants, salons, and office
- Communicating with and motivating managers regarding operations and administration
- Organizing and storing all weekly paperwork received from restaurants and salons
- Checking emails, voicemails, and faxes, responding to inquiries and resolving issues in a timely and professional manner
Minimum Requirements
To be considered for this role, you must have:
- 3-5 years of experience in a related role, preferably in an administrative or office support position
- Good communication skills, both written and verbal, with the ability to communicate effectively with team members, managers, and external partners
- Proficiency with the following tools: Gmail, Google Calendar, Google Sheets, Excel, Google Docs, Word, Facebook, and Instagram
- Extremely detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously
Preferred Qualifications
While not required, the following qualifications are preferred:
- 1 year of experience as an Office Assistant, Human Resources, or Back Office Support
- 2 years of experience with MS Excel, including creating and maintaining documents and spreadsheets with formulas and formatting
- QuickBooks experience, with the ability to manage financial transactions and maintain accurate records
Skills, Abilities, and Character Traits
To be successful in this role, you must possess the following skills, abilities, and character traits:
- Computer proficiency, with the ability to use Windows/PC and MS-EXCEL
- Strong Microsoft Word and Excel skills, with the ability to create and maintain documents and spreadsheets with formulas and formatting
- Ability to follow instructions and follow an effective system that has already been created for handling administrative operations
- Adaptability to a fast-paced work environment, with the ability to work well under high-pressure
- Attention to detail, with the ability to focus on the task at hand and maintain accurate records
- Tremendous organizational skills, with the ability to follow up and follow through on tasks given and received
- Proactive and able to multi-task naturally, with the ability to prioritize tasks and manage multiple projects simultaneously
- Tremendous patience and strong communication skills, with the ability to communicate effectively with team members, managers, and external partners
- Upbeat personality and optimistic attitude, with the ability to work collaboratively with others and maintain a positive work environment
Work Environment
Our office is a strong team-friendly environment where everyone works together to get tasks completed. We are committed to fostering a culture of excellence, teamwork, and continuous improvement, and we are looking for someone who shares these values.
Language Skills
Excellent command over the English language is required, with the ability to communicate effectively with team members, managers, and external partners. You must be friendly and social, with a willingness to bond with team members and form strong relationships. You must also be confident and firm when necessary, with the ability to negotiate and haggle if necessary, and polite to employees at all times.
Work Location
This is a remote position, with the requirement to work virtually with a video camera and mic on the entire 8-hour shift. You must be able to work independently and collaboratively with others, maintaining a high level of productivity and efficiency.
Compensation and Other Details
The compensation for this role is competitive, with a salary range of $11,700 - $12,000 per year. The schedule is Monday through Friday, 8:30 AM to 5 PM CST, with a 30-minute lunch break. You must be available to work a full-time schedule, with the possibility of overtime as needed. We offer two weeks (80 hours) of PTO and five days (40 hours) of sick time per year, as well as paid holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Next Steps
If you are interested in this opportunity, please take the following survey, which should only take 5-10 minutes to complete. There are no wrong answers, so please be sure to respond honestly and accurately. You will also be required to take a short Excel proficiency test.
Conclusion
We are excited to hear from talented candidates like you who are passionate about providing exceptional administrative support and contributing to the success of our team. If you believe you have what it takes to excel in this role, please submit your application without delay. We look forward to hearing from you and exploring how you can contribute to the success of Workwarp.
Apply Now