Join the blithequark Team and Be Part of Our Mission to Deliver Exceptional Customer Experience
At blithequark, we're dedicated to providing the world's first-class purchaser experience every day, with maximum integrity, and in an environment where each person is seen, heard, and feels like they belong. Our organization values and effective backing promise guide our actions, and we're looking for a talented Senior Statistics Architect to join our team.
About blithequark and the Industry
blithequark is a leading company in the customer experience industry, with over 5 million surveys received from clients each year across the consumer, business, and service provider area. Our Customer Listening Team is responsible for handling the stop-to-give up Voice of the Customer technique, which includes designing and programming customer experience surveys in over 10 languages and 20 countries.
Job Summary
We're seeking a Senior Statistics Architect to assist in the transformation and innovation of our Voice of Customer method. As a Senior Statistics Architect, you will work closely with product and process owners, concern matter specialists from Qualtrics, and the Agile team in technology to help improve and preserve the new Voice of Customer technique. Your primary responsibilities will include:
- Helping the development and preservation of the new Voice of Customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics
- Working closely with utility teams to outline, body, and capture commercial enterprise needs
- Growing information of Voice of Purchaser methods and leveraging the same to outline and transform the facts within the Cornerstone large data platform
- Designing and building sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions
- Enabling big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions making sure information first-rate and accuracy through intensive testing at variable and use case degree
- Offering pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystem
- Powering consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools
- Proactively picking out and automating guide obligations to improve best and efficiency
Key Responsibilities
As a Senior Statistics Architect at blithequark, your key responsibilities will include:
- Collaborating with product and process owners, concern matter specialists from Qualtrics, and the Agile team in technology to drive the transformation and innovation of our Voice of Customer method
- Designing and building robust data models and architectures to support the Voice of Customer technique
- Developing and implementing data processing and analytical solutions using transformational technologies such as Hadoop, HDFS, MapReduce, Hive, Spark, and Python
- Working closely with utility teams to outline, body, and capture commercial enterprise needs and transforming them into technical deliverables
- Driving the development and implementation of automation tools and solutions to improve efficiency and best practices
Essential Qualifications
To be successful in this role, you should have:
- Hands-on improvement experience with Hive/Hadoop, PySpark, Python, Shell scripting languages, development launch management, and troubleshooting understanding for data-driven tasks for a span of no longer less than 3+ years
- Active collaboration with dating managers/product proprietors for expertise the functional requirements and converting them into technical deliverables
- Familiarity with Agile methodologies of delivery, in which small increments of a product are introduced at everyday intervals to the business groups
- Strong analytical and problem-solving skills, with the ability to drive business outcomes through data-driven insights
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
Preferred Qualifications
We prefer candidates with:
- Experience working in a fast-paced, dynamic environment with multiple stakeholders and priorities
- Knowledge of data architecture and data governance principles
- Experience with Qualtrics and other survey and dashboard platforms
- Certifications in data science, analytics, or related fields
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to the growth and development of our colleagues. We offer:
- Career improvement and education possibilities
- Competitive base salaries and bonus incentives
- Assist for economic-properly-being and retirement
- Flexible running model with hybrid, onsite, or digital preparations relying on position and enterprise want
- Generous paid parental depart policies (depending on your place)
- Unfastened get entry to international on-website online well-being facilities staffed with nurses and docs (depending on place)
- Loose and confidential counseling aid thru our wholesome minds application
Work Environment and Company Culture
At blithequark, we prioritize our colleagues' holistic well-being and offer a supportive and inclusive work environment. Our company culture is built on the principles of:
- Innovation and creativity
- Collaboration and teamwork
- Diversity and inclusion
- Customer-centricity and excellence
Compensation and Benefits
We offer a competitive compensation package, including:
- $35/hour remote data entry opportunity
- Competitive base salaries and bonus incentives
- Assist for economic-properly-being and retirement
- Flexible running model with hybrid, onsite, or digital preparations relying on position and enterprise want
Conclusion
If you're a motivated and talented Senior Statistics Architect looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. Join our team and be part of our mission to deliver exceptional customer experience and drive business outcomes through data-driven insights.
Apply now and take the first step towards a rewarding career with blithequark!
Apply Now