Introduction to arenaflex
arenaflex is on a mission to revolutionize the industry by becoming the best in its class. Our shared vision - Connecting People, Connecting the World - is about more than just bringing individuals from one place to another. It also means that as a global organization operating in numerous locations worldwide with millions of customers and thousands of employees, we have a tremendous responsibility to promote and provide valuable opportunities in the places where we work, live, and operate. We believe that inclusion drives innovation and is the foundation of everything we do. At arenaflex, we're growing - in the years ahead, we'll hire thousands of people across every region of the organization.
About the Role
We're seeking an experienced Senior Data Analyst - IT to join our team. As a data-driven leader, you will have a passion for data, analysis, and program execution, with the willingness to dive into details and evaluate the big picture. You will be responsible for creating and maintaining strong relationships with key stakeholders across Digital Channels, Personalization, and Loyalty technology teams, with a good understanding of the business. You will work collaboratively with a dedicated team and be a problem solver, interpreting data gathered from various sources, identifying patterns and trends, and transforming it into actionable insights that improve Operational Excellence.
Key Responsibilities
- Figures out the digital performance of applications/frameworks affecting business functionality
- Understands the right questions to be asked on platform data attached to Digital Channels
- Creates streamlined and comprehensive data analysis work streams
- Areas of focus will include, but are not limited to:
- Data Visualizations
- Application performance analysis
- Error patterns, top factors contributing to errors
- Identify, design, and implement internal process improvements: recommendations for performance and greater agility
- Modeling and coding of data
- With space expertise, builds trusted data products, including dashboards and reporting items to support Digital Channels, Personalization, and Loyalty leadership, enabling them to make data-driven decisions on application performance
- Collaborates with US and India Data Center teams to develop dashboards
- Tracks new platform updates and application releases and processes, and learns the current application/frameworks to navigate system performance, dive into errors, response time, service logs, define new data collection and labeling, create universal dashboards
- Communicates and presents updates to leadership, along with assembling standard presentations
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree, ideally in Engineering, Data Science (Math, Statistics, or Economics)
- 5 years of experience in Data Analysis, Business Intelligence, analysis, and data engineering, with 3 of those years in a Fortune 500 company
- 3 years of experience in e-commerce platform development
- Experience building presentations for stakeholders and leaders and engaging with all levels of management
- Proven ability to create a vision, inspire the team towards that vision, and offer support to achieve it
- Extensive experience with BI run boarding (e.g., PowerBI, Tibco Spotfire, etc.) to create meaningful, rich dashboards
- Advanced Excel skills
- Experience analyzing e-commerce platforms for Web, Mobile Application, Loyalty, and demonstrated expertise in handling large datasets and social databases (SQL and Non-SQL)
- Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform results, Grasp key metric/Objective Settings
- Advanced SQL skills
- Strong problem-solving skills, using data to address issues
- Exceptional writing, communication, and presentation skills
- Must be legally authorized to work in the US for any employer without sponsorship
- Successful completion of an interview is required to meet job qualifications
- Dependable, reliable attendance is a fundamental requirement of the position
Preferred Qualifications
While not essential, the following qualifications are desirable:
- A graduate degree, ideally in Computer Science, Aviation Management, or Operations Research
- Computer Science, Information Systems, Aviation Management, or related degree, Operations Research, MBA
- Google Data Analysis Professional Certification, Power BI Data Analyst Associate, AWS Certified Data Analysis, Enterprise Data Warehouse certifications, Palantir, Client-Side performance measurement tools, e.g., Quantum Metrics
- 4 years in a lead role
- Experience with Data Dog /App D/Kibana is a significant upside
- Experience with Enterprise monitoring systems is a plus
- Experience with Palantir Foundry, Microsoft SQL Server Management Studio
- Past airline or travel industry experience is a plus
- Experience with AWS - Redshift, QuickSight, Athena
- Experience with BigQuery
- Continuous integration and delivery using Agile methodologies
- Regression analysis on performance predictions, exp. in multiple regression techniques
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop in their careers. As a Senior Data Analyst - IT, you will have access to a range of training and development opportunities, including:
- Professional development programs to enhance your skills and knowledge
- Leadership development opportunities to help you advance in your career
- Collaboration with experienced professionals in the field
- Opportunities to work on high-impact projects that drive business results
Work Environment and Company Culture
arenaflex is a dynamic and inclusive workplace that values diversity and promotes a culture of innovation and collaboration. As an employee, you can expect:
- A competitive salary and benefits package
- A supportive and collaborative work environment
- Opportunities to work with a talented and diverse team
- A culture that values work-life balance and employee well-being
Compensation, Perks, and Benefits
arenaflex offers a comprehensive compensation and benefits package, including:
- A competitive salary range of $35-$40 per year
- A range of benefits, including health insurance, retirement savings, and paid time off
- Opportunities for professional development and growth
- A dynamic and inclusive work environment
Conclusion
If you're a motivated and experienced data analyst looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As a Senior Data Analyst - IT, you will play a critical role in driving business results and shaping the future of our organization. Don't miss out on this chance to join a dynamic and innovative team and take your career to the next level. Apply now and become a part of the arenaflex team!
How to Apply
To apply for this role, please follow these steps:
- Read the official job description carefully
- Fill out the application form and attach the required documents, including your resume and cover letter
- Submit your application and wait for further instructions