Introduction to Workwarp and the Role
Workwarp, a leading company in the healthcare industry, is seeking an experienced Insurance Follow-Up Specialist to join their team. As a key player in our revenue cycle management, you will be responsible for investigating denied claims with insurance companies, resubmitting claims, and ensuring timely payment. This is a fantastic opportunity for a detail-oriented and communicative professional to make a significant impact in a fast-paced environment. If you have a passion for healthcare and excellent analytical skills, we encourage you to apply for this exciting remote role based in Connecticut.
Position Overview
In this critical role, you will perform financial investigations to determine debtors' ability to pay, set up payment plans, and perform phone collections to various sources. You will also be responsible for mail collections, using a prescribed set of dunning and/or specialized correspondence, and recommending rebilling to third parties if appropriate. Your expertise in insurance follow-up, denials, and medical billing will be essential in ensuring that claims are processed efficiently and effectively.
Key Responsibilities
- Investigate denied claims with insurance companies to determine the reason for denial and resubmit claims within the filing limit
- Perform financial investigations to determine debtors' ability to pay and set up payment plans
- Conduct phone collections to various sources and perform mail collections using a prescribed set of dunning and/or specialized correspondence
- Recommend rebilling to third parties if appropriate and refer accounts to outside collection agencies
- Follow through with wage executions/property liens and recommend referrals to small claims court
- Enter claims into small claims court and may represent the Health Center in court
- Act as a liaison between patient services and the attorney general's office
- Complete all forms/documents relating to legal action and prepare summary reports on attorney referral accounts
Essential Qualifications
To be successful in this role, you will need to have:
- Expert-level experience in psychiatric billing, Epic, and medical claims denials
- Strong knowledge of insurance follow-up, commercial, government, medical billing, hospital billing, revenue cycle, remittance, and receivables
- Excellent analytical, communication, and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong attention to detail and organizational skills
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
- Experience working in a healthcare setting, preferably in a billing or revenue cycle management role
- Knowledge of ICD-10 and medical coding principles
- Experience with office applications, such as Microsoft Office
- Certification in medical billing or a related field
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to meet deadlines and work in a fast-paced environment
Career Growth Opportunities and Learning Benefits
At Workwarp, we are committed to the growth and development of our employees. As an Insurance Follow-Up Specialist, you will have access to:
- Ongoing training and professional development opportunities
- Mentorship and coaching from experienced professionals
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
Work Environment and Company Culture
Workwarp is a dynamic and innovative company that values its employees and is committed to creating a positive and supportive work environment. As a remote employee, you will be part of a virtual team that is passionate about delivering exceptional results and making a difference in the healthcare industry.
Compensation, Perks, and Benefits
We offer a competitive salary range of $25.00 - $27.00/hr, as well as a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- Critical illness, accident, and hospital insurance
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Life insurance (voluntary life and AD&D for the employee and dependents)
- Short and long-term disability insurance
- Health spending account (HSA)
- Transportation benefits
- Employee assistance program
- Time off/leave (PTO, vacation, or sick leave)
Conclusion
If you are a motivated and detail-oriented professional with a passion for healthcare, we encourage you to apply for this exciting opportunity. As an Insurance Follow-Up Specialist at Workwarp, you will be part of a dynamic team that is committed to delivering exceptional results and making a difference in the healthcare industry. Don't miss out on this opportunity to join a leading company and take your career to the next level. Apply today and let's build the future together!
How to Apply
To apply for this role, please submit your application through our website. We look forward to hearing from you and exploring how you can contribute to our team's success.
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