Join the Walmart Team as a Coach and Operations Manager Trainee
Be a part of something bigger. We're looking for a talented and ambitious Coach and Operations Manager Trainee to join our innovative team in Leesburg, VA. As a Coach and Operations Manager Trainee, you will have the opportunity to develop your leadership skills, drive business results, and make a positive impact on our customers and associates. This role offers a unique blend of coaching, operations management, and leadership development, providing a comprehensive learning experience that will prepare you for a successful career in retail management.
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.
What You'll Do
As a Coach and Operations Manager Trainee, you will be responsible for:
- Leading and developing teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
- Modeling and demonstrating exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives.
- Driving the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses.
- Providing supervision and development opportunities for hourly associates by hiring, training, and mentoring associates; assigning duties; setting clear expectations; providing associate recognition.
- Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs.
- Ensuring compliance with company policies and procedures and supporting company mission, values, and standards of ethics and integrity by implementing related action plans.
Key Responsibilities
Leadership and Team Development
- Lead and develop teams to achieve business results and drive customer satisfaction.
- Provide coaching, training, and feedback to associates to improve performance and development.
- Build relationships with key stakeholders, including associates, customers, and business partners.
Customer Service and Experience
- Model and demonstrate exceptional customer service standards to store associates.
- Manage and support customer service initiatives to drive customer satisfaction and loyalty.
- Ensure customer needs, complaints, and issues are successfully resolved.
Financial Performance and Sales
- Review and evaluate P&L statements to drive business results.
- Manage and assist in budgeting, forecasting, and controlling expenses.
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
Requirements and Qualifications
Minimum Qualifications
- 2 years' of college.
- OR 1 year's retail experience and 1 year's supervisory experience.
- OR 2 years' general work experience and 1 year's supervisory experience.
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
What We Offer
Competitive Compensation and Benefits
- Competitive salary.
- Multiple health plan options, including vision & dental plans for you & dependents.
- Financial benefits including 401(k), stock purchase plans, life insurance, and more.
- Associate discounts in-store and online.
- Education assistance for Associate and dependents.
- Parental Leave.
- Pay during military service.
- Paid Time off - to include vacation, sick, parental.
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth.
Career Growth and Development
- Comprehensive learning experience to prepare you for a successful career in retail management.
- Opportunities for career advancement and professional growth.
- Leadership development and coaching.
Work Environment and Culture
At Walmart, we believe in fostering a diverse and inclusive work environment that values unique styles, experiences, identities, abilities, ideas, and opinions. We strive to create a workplace where all associates feel welcome, respected, and empowered to contribute.
How to Apply
If you're a motivated and ambitious individual looking to develop your leadership skills and make a positive impact on our customers and associates, we encourage you to apply for this exciting opportunity. Please submit your application through our website.
Don't miss this chance to join our team and start your journey towards a rewarding career in retail leadership. Apply now and take the first step towards a brighter future!
Apply Now