Welcome to arenaflex
arenaflex is a non-profit human services agency dedicated to driving positive change and enhancing the lives of individuals and families. Our mission is built on fostering community growth, providing essential services, and promoting holistic well-being. As a dynamic team united by a shared passion for making a lasting impact, we are committed to creating a better world for all. With a focus on energy services, we strive to make a meaningful difference in the lives of those we serve.
Position Overview
As a valued member of our team, the Energy Services Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity for a detail-oriented professional to join our team and contribute to the success of our programs. As a remote worker, you will have the flexibility to work from home and collaborate with our team to achieve our goals.
Essential Duties and Responsibilities
- Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
Required Qualifications and Skills
To be successful in this role, you will need:
- An Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish is preferred, but not required.
Preferred Qualifications and Skills
While not required, the following qualifications and skills are preferred:
- Experience working with database systems and software applications.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and ability to maintain confidentiality.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a member of our team, you will have access to:
- Mandatory agency training and other relevant professional development activities.
- Opportunities for career advancement and professional growth.
- A supportive and collaborative work environment that encourages learning and development.
Work Environment and Company Culture
arenaflex is a dynamic and supportive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of respect, empathy, and compassion. As a member of our team, you can expect:
- A flexible and remote work environment that supports work-life balance.
- A collaborative and supportive team that values open communication and feedback.
- A commitment to diversity, equity, and inclusion that promotes a culture of respect and empathy.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package that includes:
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and hybrid work opportunities.
- Student loan forgiveness and tuition remission programs.
- Employer-sponsored retirement plan contributions.
- Pet insurance and employee discounts.
Conclusion
If you are a detail-oriented professional with a passion for human services, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to make a meaningful difference in the lives of individuals and families, while also growing and developing your skills and career. Join us at arenaflex and be part of a team that values your well-being and personal growth. Apply now to take the first step towards a rewarding and challenging career in energy services.
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