Introduction to Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, is a leading provider of pharmacy, care, and benefit solutions that improve health and increase vitality. We are committed to relentlessly innovating to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Our mission is to drive growth and improve lives, and we are seeking a talented and experienced EAP Employee Assistance Consultant to join our team.
Job Overview
We are seeking an experienced EAP Employee Assistance Consultant to provide expert organizational support to our clients. As an EAP EAC, you will work directly with client contacts to help them problem-solve workplace issues and respond to crisis incidents that affect their workforce. This is a great opportunity to take your skills and career to the next level while making a difference in the lives of our EAP clients. The ideal candidate will have a strong background in clinical or counseling fields, excellent communication and organizational skills, and experience in crisis management.
Key Responsibilities
- Provides consultation to client company members at all levels regarding workplace concerns, including specific employee issues related to job performance problems.
- Facilitates referrals from company managers and follows the appropriate Cigna Behavioral Health and/or client company protocol for EAP referrals based on job performance decline, positive alcohol/drug screens, drug-free workplace policies, and/or federal mandates for employees covered under Department of Transportation regulations.
- Consults with managers regarding policy implications, positioning, and interface with EAP.
- Facilitates critical incident response by consulting with requesting manager and direct service providers to arrange appropriate clinical services, including onsite services.
- Responds immediately to crisis calls, provides crisis assessment and intervention, and uses continuous collaboration consultation on cases to ensure quality service delivery.
- Provides clinical review with EAP providers, educates EAP providers regarding Cigna EAP protocols and expectations, and monitors compliance to standards.
- Responds to service delivery concerns and complaints.
Essential Qualifications
- Master's degree in clinical or counseling field.
- Current licensure to practice as an independent mental health professional (LICSW, LMFT, LPC, LADC, psychiatric RN, or licensed psychologist) in the state of employment.
- CEAP required to obtain within 2 years of employment.
- Minimum of 4 years post-masters clinical experience and a demonstrated understanding of multiple therapeutic modalities, including brief therapy, substance abuse approaches, and managed care.
- Thorough knowledge of current principles and practices in the employee assistance field.
- Excellent communication, organizational, and consultative skills.
- Knowledge and experience in crisis management.
- Customer service orientation and experience.
- Demonstrated assessment and diagnostic skills.
Preferred Qualifications
- EAP experience strongly preferred, but not required.
- Training and experience in chemical dependency preferred.
Career Growth Opportunities and Learning Benefits
At Evernorth Health Services, we are committed to helping our employees grow and develop in their careers. As an EAP Employee Assistance Consultant, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and take on new challenges. We offer a range of training and development programs, including ongoing education and professional development opportunities, to help you achieve your career goals.
Work Environment and Company Culture
Our company culture is built on a foundation of respect, integrity, and teamwork. We are committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can thrive and grow. As a remote worker, you will be part of a virtual team that is connected and collaborative, with regular opportunities for communication and feedback.
Compensation, Perks, and Benefits
We offer a competitive salary range of $62,400 - $104,000 per year, depending on relevant factors, including experience and geographic location. In addition to your salary, you will be eligible to participate in an annual bonus plan and receive a range of benefits, including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, and paid holidays.
Conclusion
If you are a motivated and experienced EAP Employee Assistance Consultant looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to make a real difference in the lives of our clients, while also growing and developing your career. Don't hesitate to apply today and join our team of talented professionals who are passionate about improving health and increasing vitality.
We Want to Hear From You!
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together. Please note that we are an equal opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support.
Apply Now