At arenaflex, we are an innovative Managing General Agent (MGA) that sells policies directly to consumers, delivering a world-class customer experience while fostering a strong work-life balance. Our company culture is built on supporting and developing each individual on our team, creating a vibrant and inclusive workplace where ideas matter.
We're growing rapidly, and we're looking for a self-motivated, flexible, and team-oriented individual to join our VUE (arenaflex Underwriting Experience) Team as a work-from-home Customer Service Representative. As a key member of our team, you will provide exceptional customer service to our clients through inbound phone calls, helping them troubleshoot and resolve their insurance-related inquiries.
**What We Offer**
At arenaflex, we're committed to providing a comprehensive benefits package that supports your personal and professional growth. Some of the perks you can expect include:
* We pay for your time and materials to obtain and maintain your Property and Casualty License
* Paid holidays
* 160 hours of PTO (sick or vacation) plus 2 floating holidays per year
* 401(k) with a company match plan
* Health, dental, and vision plans
* Free mental health resources
* And many more benefits to support your well-being and career development
**Essential Functions**
As a Customer Service Representative, your primary responsibilities will include:
* Obtaining and maintaining your Property and Casualty License
* Working independently, taking initiative, and working with minimal supervision
* Maintaining regular and timely attendance
* Making decisions, problem-solving, and upholding an ethical standard
* Managing individual stress and composure
* Other duties as assigned by your supervisor
**Requirements**
To be successful in this role, you will need:
* A High School Diploma
* A designated workspace and internet capability to work from home
* The ability to pass a background check
* Extensive experience with Microsoft Office or G-Suite
* At least 2 years of customer service experience
**Why Join arenaflex?**
At arenaflex, you'll be part of a team of trailblazers and visionaries who are revolutionizing the insurance industry. Here, you'll have the opportunity to:
* Engage in groundbreaking projects that are reshaping the insurance landscape
* Collaborate with a group of dedicated, like-minded professionals
* Experience a culture that prioritizes growth and development
* Enjoy a vibrant and inclusive workplace where your ideas matter
**Perks and Benefits**
As an arenaflex employee, you can expect:
* Health, dental, and vision plans
* Amazing work-life balance with 4 weeks of Paid Time Off
* 9 Paid Company Holidays with 2 floating holidays
* 401K Programs with employer match
* Personal assistant programs for support in a healthy personal and work life
**Equal Opportunity Employer**
arenaflex is proud to be an equal-opportunity employer, committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
**How to Apply**
If you're a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, please submit your application through our website. We can't wait to hear from you!
**Job Type:** Full-time
**Pay:** $18.00 - $20.00 per hour
**Work Location:** Remote
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