Role Overview
The Director, Monthly Giving & Donor Advancement leads the strategy, execution, and performance of USO's monthly giving program, a core pillar of USO's revenue portfolio that supports pipeline development, donor retention, and channel diversification.
What You Will Do
Develop and lead the execution of fundraising strategies to grow USO's multimillion-dollar sustainer program through DRTV, digital fundraising, direct mail, and face-to-face canvassing, with a focus on maximizing long-term donor value and sustainable revenue growth.
Why It Might Be a Fit
A strong working knowledge of monthly giving and/or subscription program best practices, data literacy, and comfort collaborating with diverse teams are essential for success in this position.
Requirements
- Bachelor’s Degree in Marketing, Communications or related field.
- 10+ years of work experience in a development or fundraising role with recent direct line management over a multimillion-dollar fundraising program in the commercial or charitable sectors, including 5+ years in a supervisory capacity.
- Expertise in DRTV strategy, execution, media buying, and performance optimization using data.
- Expertise in Face-to-Face canvassing strategy, execution, and performance optimization using data.
- Multi year donor stewardship planning experience including retention and cultivations strategies, loyalty programs, mid-level programs, segmentation planning, revenue and expense modeling.
- Knowledge of regulatory standards governing direct mail, email, direct response television, telemarketing, and canvassing solicitation operations.
- Ability to lead and achieve desired results while working collaboratively in a team environment.
- Strong interpersonal and problem-solving skills.
- Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
- Ability to handle confidential information with tact and poise.
- Working knowledge of basic business and accounting functions including project management and budgeting.
- Demonstrated initiative/self-motivation, with the ability to adapt quickly and easily to changing organizational needs.
- Proficiency using computers and electronics equipment.
- Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
Benefits
- Generous paid time off, including volunteer days and military leave.
- Remarkable 401k match.
- Comprehensive benefits.
- Opportunities for training and education reimbursement.
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