DEVOPS CONTENT ENGINEER (LATAM)
Remote
About the role
You've spent years in the trenches — provisioning infrastructure, responding to incidents at 2am, optimizing pipelines nobody else understood. And somewhere along the way, you started writing about it. A blog post here, a talk at a meetup there, a README that people actually read. This role is for you!
We're building the agentic OS for DevOps, a platform where AI agents make cloud environments self-building, self-governing, self-healing, and self-optimizing. Think autonomous incident remediation, natural language infrastructure provisioning, and full-stack observability without the vendor lock-in.
We need someone who understands this world from the inside, and can explain it to the engineers living in it every day.
The platform spans three areas:
AI SRE: AI agents that detect, diagnose, and remediate production incidents — eliminating toil and closing the gap between alert and resolution.
Infrastructure & Platform Engineering: AI-powered automation on enterprise-grade Terraform, letting developers provision production-ready infra directly from their IDE using natural language. No tickets. No waiting.
Managed Open Source Observability: Full-stack visibility without proprietary costs or the manual burden of managing your own OSS stack.
What you'll actually do
Create technical content that engineers trust
Write blog posts, tutorials, and guides that come from real hands-on experience — not marketing fluff
Produce demo videos and screencasts that show the product working in realistic scenarios
Build technical case studies, white papers, and solution briefs that speak to both practitioners and decision-makers
Build things people can actually try
Create and maintain demo apps, proof-of-concepts, and sandbox environments
Design reference architectures and implementation templates
Deliver technical presentations for webinars and events
Be present in the community
Engage with DevOps and SRE communities where the real conversations happen
Gather feedback from technical users and bring it back to product and content strategy
Contribute to open-source initiatives and monitor what's moving in the industry
Work across teams
Collaborate with Marketing, Product, Engineering, and Sales to align content with what actually matters
Partner with Customer Success to surface real use cases and success stories
Support sales engineering with technical collateral that holds up under scrutiny
What we're looking for
Technical foundation
Strong software development background with real coding experience (Python, JavaScript, Go, or similar)
Hands-on experience with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code — especially Terraform
Solid understanding of DevOps practices, CI/CD pipelines, and modern workflows
Familiarity with SRE practices, incident response, and observability tools (Prometheus, Grafana, OpenTelemetry, or similar)
Experience with containerization (Docker, Kubernetes) and microservices
Communication & content
Excellent written and verbal English — you can explain a complex system without losing the reader
You've created technical content before: blogs, videos, documentation, talks — and you have something to show for it
Strong instinct for storytelling without sacrificing technical accuracy
Experience
3–5 years in DevOps, SRE, or a closely related technical role
1–2 years creating technical content, in developer relations, or in a role where communication was part of the job
A portfolio you're proud of: GitHub, blog, YouTube, conference talks — anything that shows you can do both
Nice to have
Experience with infrastructure automation or configuration management
Familiarity with video editing tools (ScreenStudio, Final Cut Pro, Adobe Premiere, Camtasia)
Background in CS, Engineering, or a related field
Familiarity with CMS and marketing automation tools
Understanding of SEO for technical content
Public speaking experience
Active presence in developer communities (GitHub, Stack Overflow, etc.)
About the team
We're building an AI-driven platform that makes DevOps autonomous. If you get excited about the intersection of infrastructure, reliability, and AI — and you want to shape how that story gets told to the engineers who live it — this is the role.
What we offer
Real influence over the technical narrative of an innovative product
Collaborative, inclusive team that values engineering depth
Professional development and learning opportunities
Competitive compensation and benefits
Fully remote, flexible work
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