Company Description
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re an award-winning employer reflecting how our employees are at the very heart of what we do:
UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW
We’re a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.
Job Description
We are seeking a Staff Engagement Manager (L5) to lead difficult cloud transformation projects for AWS ProServe. This role requires an experienced Agile practitioner who can independently facilitate ceremonies, coach teams on Agile best practices, and develop cloud delivery strategies. The ideal candidate combines strong Agile leadership with growing strategic thinking and AWS technical knowledge.
KEY RESPONSIBILITIES
Agile Leadership & Ceremonies (Primary Focus)
Lead and optimize daily stand-ups, sprint planning, retrospectives, and backlog refinement sessions
Coach team members on Agile best practices and continuous improvement
Establish sprint cadences, ceremonies, and team working agreements
Track and analyze sprint metrics (velocity, burndown, cycle time) to drive improvements
Facilitate cross-team dependencies and coordinate multi-sprint planning
Remove impediments and escalate blockers affecting sprint goals
Conduct effective sprint reviews and demos with customer stakeholders
Implement Agile scaling practices for medium-sized engagement teams
Drive retrospective action items to completion
Engagement Leadership
Develop and deliver cloud delivery strategies for difficult engagements with minimal oversight
Lead engagement teams to identify and deliver business and technical outcomes
Create outcomes consistent with contract constraints and customer expectations
Ensure solutions align with AWS frameworks and EM best practices
Facilitate teams to foresee, manage, and mitigate risks and issues
Make trade-off decisions and implement action/mitigation plans
Develop comprehensive engagement stakeholder analyses
Own engagement quality, security, operational excellence, and documentation
Communication & Influence
Bring right stakeholders together and lead effective meetings
Drive interactions, discussion, and alignment across internal and external teams
Articulate risks/issues with mitigation plans and impact to business outcomes
Clearly communicate requirements, outcomes, and acceptance criteria
Present confidently to senior customer stakeholders and AWS leadership
Technical Leadership
Lead difficult technical engagements with AWS services
Analyze and document conditions of acceptance for technical deliverables
Ask the right questions to validate technical solutions align with AWS frameworks
Demonstrate understanding of AWS core services, common use cases, and constraints
Guide teams on AWS best practices and architectural decisions
Mentorship
Begin mentoring Associate (L4) Engagement Managers
Share Agile facilitation techniques and lessons learned
Provide guidance on engagement execution and stakeholder management
Qualifications
Experience
5+ years of relevant industry experience in technical project delivery
Successfully led difficult technical projects end-to-end using Agile methodologies
Proven track record facilitating Agile ceremonies for medium-sized teams
Experience coaching teams on Agile practices and driving continuous improvement
Specific knowledge in technology domain and/or industry vertical
Agile & Project Management Expertise
Expert facilitation of all Agile ceremonies with ability to adapt to team needs
Strong experience with Agile metrics analysis and process optimization
Proven ability to scale Agile practices across multiple workstreams
Experience managing dependencies and coordinating cross-team sprints
Skilled at backlog management, user story refinement, and acceptance criteria definition
Track record of improving team velocity and delivery predictability
Experience with Agile tools and reporting (Jira, Confluence, Azure DevOps)
Technical Requirements
Understanding of AWS core services and cloud architecture patterns
Experience managing business/technical requirements and producing roadmaps
Communication & Leadership Skills
Excellent facilitation and conflict resolution abilities
Strong stakeholder management across diverse audiences
Ability to influence without direct authority
Clear, concise written and verbal communication
Comfortable presenting to C-level executives
PREFERRED QUALIFICATIONS
Certified Scrum Master (CSM), Certified Scum Master - Advanced (CSM-A), SAFe certification or similar Agile
Certifications
AWS Cloud Practitioner Certification
AWS certifications beyond Cloud Practitioner
Experience with AWS Professional Services or similar consulting environment
Background in cloud migration, modernization, or DevOps transformation projects
Experience with distributed Agile teams across multiple time zones
Knowledge of Agile scaling frameworks (SAFe, Scrum@Scale)
SUCCESS METRICS
Consistent delivery of sprint commitments and engagement outcomes
Improvement in team velocity and sprint predictability
Quality of Agile ceremonies and team engagement
Stakeholder satisfaction scores (CSAT)
Effective risk/issue management and mitigation
Quality of engagement documentation and deliverables
Progress toward AWS certification requirements
Mentorship impact on junior team members
WORK ENVIRONMENT
This role requires independent leadership of customer engagements with limited guidance. Candidates should thrive in ambiguous situations, be comfortable making trade-off decisions, and excel at building relationships with diverse stakeholders across customer organizations and AWS teams.
Additional Information
Why Version 1?
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.
Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
Department: Digital, Data and Cloud