Join the UPS Team as a Customs Brokerage Representative III
Are you a motivated and detail-oriented professional with a passion for international trade and customs regulations? Do you have a strong background in customs brokerage and a desire to work with a leading Fortune Global 500 company? Look no further! UPS is seeking a highly skilled Customs Brokerage Representative III to join our team on a remote basis. As a key member of our import/export operations team, you will play a critical role in ensuring compliance with customs regulations and facilitating the smooth movement of goods across borders.
About UPS and Our Culture
At UPS, we are committed to providing a workplace that is free from discrimination, harassment, and retaliation. We value diversity, equity, and inclusion, and strive to create an environment where all employees feel welcome, respected, and empowered to contribute. Our culture is built on a foundation of integrity, respect, and teamwork, and we are dedicated to helping our employees grow and develop their skills.
Job Summary
This role requires advanced knowledge of customs regulations, import/export operations, and compliance procedures. As a Customs Brokerage Representative III, you will be responsible for preparing and processing customs entries, coordinating with government agencies, and ensuring compliance with all relevant laws and regulations. You will also be responsible for building and maintaining relationships with clients, carriers, and other stakeholders to facilitate the smooth movement of goods.
Key Responsibilities
- Prepare and process customs entries, including classification of goods according to the Harmonized Tariff Schedules (HTS) and participation in government agencies clearances (PGA), Code of Regulations, and Customs regulations.
- Coordinate with international and domestic carriers, overseas offices, and importers to facilitate the movement of goods.
- Communicate documentation discrepancies to clients and supervisors, and resolve issues in a timely and effective manner.
- Follow up on clearance process for all entries prepared, and ensure that all entries are processed in accordance with relevant laws and regulations.
- Scan entries into the imaging system, meeting allotted and sensitive time requirements.
- Prepare reports, presentations, and analysis using various software packages and databases.
- Establish and maintain client relationships, and provide excellent customer service.
- Work on a weekend schedule on a department rotation basis, and participate in holiday scheduling as required.
Requirements and Qualifications
To be successful in this role, you will need to have:
- A high school diploma, GED, or international equivalent.
- A minimum of 2 years' experience working for a customs broker or in a related field.
- Basic knowledge of customs operations, laws, and regulations, as well as other government departments.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Excellent verbal and written communication skills, with the ability to communicate effectively with clients, carriers, and other stakeholders.
- Accurate and rapid data entry skills, with attention to detail and ability to work in a fast-paced environment.
- Customers Broker License (preferred).
Skills and Competencies
To excel in this role, you will need to have:
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, carriers, and other stakeholders.
- Strong attention to detail, with the ability to accurately process customs entries and ensure compliance with relevant laws and regulations.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Career Growth Opportunities and Learning Benefits
At UPS, we are committed to helping our employees grow and develop their skills. As a Customs Brokerage Representative III, you will have opportunities to:
- Develop your knowledge of customs regulations and import/export operations.
- Build your skills in data entry, analysis, and reporting.
- Enhance your communication and interpersonal skills, with opportunities to work with clients, carriers, and other stakeholders.
- Participate in training and development programs to enhance your skills and knowledge.
- Take advantage of opportunities for career advancement and professional growth.
Work Environment and Company Culture
As a remote employee, you will have the flexibility to work from home and enjoy a better work-life balance. Our company culture is built on a foundation of integrity, respect, and teamwork, and we are committed to providing a workplace that is free from discrimination, harassment, and retaliation.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- A base pay range of $19.50/hr to $31.65/hr, depending on experience and location.
- Annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements.
- Medical, prescription drug, dental, and vision coverage.
- Flexible Spending Account and Health Savings Account.
- Basic and Supplemental Life Insurance and Accidental Death and Dismemberment.
- Disability Income Protection Plan.
- Employee Assistance Program.
- 401(k) retirement program.
- Vacation, Paid Holidays, and Personal time.
- Paid Sick and Family and Medical Leave time as required by law.
- Discounted Employee Stock Purchase Program.
How to Apply
If you are a motivated and detail-oriented professional with a passion for international trade and customs regulations, we encourage you to apply for this exciting opportunity. Please submit your application today, and take the first step towards a rewarding career with UPS.
Apply Now