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About arenaflex
arenaflex is a global leader in consumer intelligence, dedicated to turning everyday purchasing data into actionable growth strategies for brands across the world. With a presence in more than 100 markets and coverage of over 90% of the global population, we combine deep‑dive market research with cutting‑edge analytics platforms to deliver the “Full View™” of consumer behavior. Our recent merger with a top‑ranked market research powerhouse has amplified our reach and reinforced our commitment to innovation, diversity, and client success.
Why Join arenaflex?
At arenaflex you’ll be part of an international, multicultural team that thrives on curiosity, collaboration, and continuous learning. Our hybrid work model empowers you to balance on‑site client engagement with remote flexibility, while our comprehensive benefits package supports your health, wellbeing, and professional growth. Whether you’re presenting at industry conferences, shaping strategic account plans, or mentoring junior analysts, you’ll have the platform to make a measurable impact on both client outcomes and arenaflex’s market leadership.
Key Responsibilities
As a Strategic Customer Insights Specialist you will be the trusted advisor who translates complex data into clear, revenue‑driving insights for our clients. Your day‑to‑day duties include, but are not limited to:
- Independent sales of Consumer Insights services: Identify client needs, craft tailored proposals that blend insights, advanced analytics, and innovation solutions, and close deals to meet or exceed sales targets.
- Business development partnership: Work closely with the local Account Development team to co‑create joint business plans, align on priorities, and secure pipeline opportunities that support the team’s financial objectives.
- Project scoping and feasibility: Collaborate with Solution Experts, Customer Success, and Operations to define project scope, ensure deliverable feasibility, and align with arenaflex’s sales targets.
- Client relationship management: Serve as the primary point of contact for client inquiries, provide on‑site and off‑site consultancy, and guarantee high levels of customer satisfaction throughout the engagement lifecycle.
- Thought‑leadership and brand advocacy: Represent arenaflex at conferences, client workshops, and internal events to raise awareness of our SA&I portfolio and showcase success stories.
- Market opportunity scouting: Proactively research emerging market trends, suggest service innovations, and gather client requirements from commercial teams to feed the product roadmap.
- Sales planning and forecasting: Participate in the creation of market‑specific sales plans and budgets, maintain an accurate pipeline, and deliver weekly forecast updates.
- Continuous professional development: Keep abreast of the latest arenaflex tools, methodologies, and industry best practices to enhance analytical rigor and delivery quality.
- Data‑driven analysis and recommendation: Leverage arenaflex’s proprietary platforms to conduct integrated analyses, develop actionable recommendations, and present findings with compelling visuals.
- Cross‑functional collaboration: Partner with Marketing, Product, Finance, and Technology teams to ensure seamless execution of client projects and adherence to internal processes.
- Compliance and reporting: Follow arenaflex’s financial discipline rules, maintain accurate CRM records, and meet all reporting obligations with integrity.
Essential Qualifications
- Bachelor’s degree in Economics, Behavioral Sciences, Statistics, or a closely related discipline.
- Exceptional verbal and written communication skills in English and Romanian.
- Strong analytical, statistical, and logical reasoning abilities with a proven track record in market or category analysis.
- Demonstrated expertise in creating and delivering powerful presentations to senior‑level stakeholders.
- Intellectual curiosity and a relentless drive to uncover answers to complex business questions.
- Ability to simultaneously manage multiple projects in a fast‑paced environment while maintaining high quality.
- High sense of urgency, accountability, and ownership of client outcomes.
- Effective negotiation and influencing skills, capable of driving consensus across internal and external teams.
- Proficiency in using CRM systems and familiarity with data‑analysis tools (experience with arenaflex platforms is a plus).
Preferred Qualifications
- Previous experience selling or consulting on Consumer Insights, Advanced Analytics, or Innovation services.
- Broad industry knowledge spanning FMCG, Banking, Telecommunications, or related sectors.
- Meticulous attention to detail and a reputation for delivering accurate, insight‑rich deliverables.
Core Skills & Competencies
- Strategic Sales Acumen: Ability to translate business challenges into data‑driven solutions that generate revenue.
- Client‑Centric Mindset: Deep empathy for client needs, paired with proactive problem‑solving.
- Analytical Rigor: Proficiency in quantitative analysis, hypothesis testing, and data storytelling.
- Collaboration & Influence: Strong team player who can partner across functions and persuade diverse stakeholders.
- Presentation Excellence: Skilled at creating clear, visual narratives that resonate with executives.
- Adaptability: Comfortable navigating ambiguous situations and evolving market dynamics.
Career Development & Learning Opportunities
arenaflex invests heavily in the growth of its people. As a Customer Insights Specialist you will have access to:
- Structured mentorship programs with senior analytics leaders.
- Paid subscriptions to industry‑leading learning platforms (including arenaflex’s own Learning Hub).
- Opportunities to attend global conferences, internal hackathons, and innovation workshops.
- Clear promotion pathways from Specialist to Senior Specialist, Team Lead, and eventually to regional or global managerial roles.
- Cross‑functional rotation programs that broaden your expertise across sales, product development, and data science.
Compensation & Benefits
arenaflex offers a competitive total rewards package designed to support both your professional ambitions and personal wellbeing:
- Base salary aligned with market benchmarks and performance‑based bonuses tied to sales targets.
- Comprehensive private medical coverage for you and eligible dependents.
- Hybrid working model: a blend of remote flexibility and collaborative office days.
- Meal vouchers and monthly stipends to support everyday expenses.
- Seasonal bonuses, holiday vouchers, and additional vacation tickets.
- Internal recognition program that celebrates milestones, innovation, and teamwork.
- Volunteer Time Off (VTO) – paid days to engage in community service.
- Employee Assistance Program (EAP) providing confidential counseling and support services.
Our Culture & Values
At arenaflex, our culture is built on four pillars:
- Innovation: We continuously refine our methodologies, embrace new technologies, and challenge the status quo.
- Collaboration: Success is a team sport; we thrive on diverse perspectives and open communication.
- Integrity: Ethical conduct, data privacy, and transparency are non‑negotiable in everything we do.
- Inclusion: We champion a workplace where every voice is heard, and every background is valued.
Our commitment to Diversity, Equity, and Inclusion means we actively seek candidates who share our mission to "count everyone" and embed inclusive practices into every client solution, product, and internal process.
How to Apply
If you’re ready to drive meaningful impact, deepen your expertise in consumer insights, and grow your career with a world‑class analytics firm, we’d love to hear from you. Submit your application through the link below and join arenaflex on a journey of discovery, innovation, and success.
Join arenaflex Today
Take the next step in your professional story. Become part of a forward‑thinking organization where data meets strategy, and where your talent is celebrated every day. Apply now and help shape the future of consumer intelligence worldwide.
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