Clinical Research Systems & eSource Specialist (Remote)
Position Summary
The Clinical Research Systems & eSource Specialist serves as the operational and technical expert for clinical research systems across the CVRS clinical research network. This position supports implementation, configuration, optimization, training, and ongoing support of REALTIME CTMS, eSource, eRegulatory, sponsor systems, and other research technologies.
Reporting to the Senior Research Systems Administrator, this role partners closely with research coordinators, regulatory staff, investigators, site leadership, and sponsors to ensure research systems effectively support study conduct and participant management.
The ideal candidate has a strong clinical research background and understands how studies are conducted at the site level. This individual is highly technical, enjoys learning new systems, and can translate clinical research workflows into efficient electronic processes and eSource solutions.
This role will receive training on system administration and technology infrastructure while leveraging prior clinical research experience to improve workflows, support users, and develop standardized eSource documentation.
Essential Responsibilities
Clinical Research Systems Support
- Support daily use of REALTIME CTMS, eSource, and eRegulatory modules.
- Assist users with system navigation, troubleshooting, and workflow questions.
- Support implementation of new research technologies and sponsor systems.
- Participate in system testing, validation, and workflow optimization activities.
- Assist with user account management and access requests.
Essential Responsibilities
Clinical Research Systems Support
- Support daily use of REALTIME CTMS, eSource, and eRegulatory modules.
- Assist users with system navigation, troubleshooting, and workflow questions.
- Support implementation of new research technologies and sponsor systems.
- Participate in system testing, validation, and workflow optimization activities.
- Assist with user account management and access requests.
eSource Design and Development
- Develop and maintain protocol-specific eSource templates.
- Translate study protocols into efficient electronic workflows.
- Build visit-specific source documentation.
- Configure forms, templates, workflows, and data collection tools.
- Standardize eSource practices across research sites.
- Support quality review and refinement of eSource templates.
Clinical Research Workflow Optimization
- Evaluate coordinator workflows and identify opportunities for improvement.
- Support implementation of standardized processes across sites.
- Assist with development of study calendars, visit schedules, and workflow tools.
- Collaborate with research operations teams to improve efficiency and compliance.
Training and Change Management
- Deliver training on REALTIME and research technology platforms.
- Develop user guides, job aids, and training materials.
- Support onboarding of new research staff.
- Assist sites transitioning from paper source to eSource.
- Provide ongoing coaching and support to research personnel.
Sponsor System Support
- Assist with sponsor portal and system onboarding.
- Support integration of sponsor workflows into site operations.
- Maintain awareness of sponsor technology requirements.
- Assist research teams with system-related study start-up activities.
Quality and Compliance Support
- Ensure systems support protocol compliance and regulatory requirements.
- Participate in quality improvement initiatives.
- Support audit readiness and inspection preparedness.
- Assist with development of standardized documentation practices.
Preferred Qualifications
- 3+ years of clinical research experience.
- Experience as a CRC, Lead CRC, Research Manager, Regulatory Coordinator, or CTMS Administrator.
- Experience using CTMS, EDC, eSource, eRegulatory, or sponsor systems.
- Experience creating source documents and visit worksheets.
- Understanding of clinical trial workflows from feasibility through study close-out.
- Experience training research personnel preferred.
- REALTIME experience strongly preferred but not required.
Ideal Candidate Profile
- Enjoys technology and learning new systems.
- Understands how research coordinators work.
- Comfortable troubleshooting workflow issues.
· Strong attention to detail.
· Process improvement mindset.
- Able to bridge operations and technology.
- Passionate about helping research teams work more efficiently.
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