BDO Canada is a firm built on a foundation of positive relationships with their people and clients, providing exceptional service and fostering a people-first culture. They are seeking a Client Service Professional to join their Office Administration team in Timmins, responsible for attending to customer inquiries, providing administrative support, and maintaining the front desk and reception area.
Responsibilities
- Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
- Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
- Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
- Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc
- Receiving and processing payments
- Maintaining the front desk and reception area in an organized and professional manner
- Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
- Assisting in setting up of meeting rooms for training and various events
- Maintain the appearance and cleanliness of the kitchen and meeting rooms
- Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
- Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team
- Various other duties as required
Skills
- Experience in a professional reception role and general administrative duties is advantageous
- Ability to stay organized within a busy work environment
- Ability to support high level management demands with a strong attention to detail
- Deadline and detail-oriented with the ability to work independently
- Exceptional time management, organization and prioritization skills
- Ability to work with and maintain confidentiality with sensitive information
- Professional demeanor
- Proficiency with Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to work flexible hours and overtime as needed
- A Business Diploma, Office Administration course or similar is highly regarded
Benefits
- Flexible benefits from day one
- Market leading personal time off policy
- Reimbursement for wellness initiatives that fit your lifestyle
Company Overview
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