Job Summary
Job Type: Full-Time
Salary: $15 – $20 per hour
Working Hours: 40 hours per week
Company: Convergys
Location: Texas, USA
Benefits: Health, Dental, Vision, Paid Training, Paid Vacations, 401(k)
Job Description
Do you have a passion for helping others? Are you looking for a stable career in customer service with room for growth? Look no further! Convergys is seeking a Call Center Support Specialist with no prior experience required. Join our team and enjoy comprehensive training, competitive pay, and excellent benefits. Start your journey with a company that values its employees and provides opportunities for personal and professional development.
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Ability to handle stressful situations with a positive attitude
- Strong problem-solving skills
Responsibilities
- Handle inbound and outbound customer calls in a timely and professional manner
- Provide accurate information and solutions to customer inquiries
- Document all customer interactions and transactions
- Follow up with customers to ensure their issues are resolved
- Maintain a high level of customer satisfaction
Benefits
- Health, Dental, Vision Insurance
- Paid Training
- Paid Vacations and Holidays
- 401(k) with company match
- Employee Assistance Program
- Opportunities for advancement
Educational Qualifications
- High School Diploma or equivalent
Experience
- No prior experience required. We provide comprehensive training.
Company Overview
Convergys, a leader in the customer service industry, provides a broad range of communication services to clients worldwide. Our mission is to create exceptional customer experiences through innovative solutions and dedicated professionals. We believe in fostering an inclusive and dynamic work environment that supports our team members in achieving their personal and professional goals.