Job Description:
• Serve as a primary liaison between client stakeholders, technical teams, and project leadership.
• Gather, validate, and document business and functional requirements across billing, finance, operations, and reporting.
• Develop, enhance, and maintain Elite 3E reports, dashboards, workflows, and functional configurations.
• Translate business needs into clear functional requirements, user stories, and process documentation.
• Support project planning activities, including scope definition, timelines, and deliverables.
• Conduct user acceptance testing (UAT), regression testing, and change impact assessments.
• Create and deliver end-user training, release notes, and reference documentation.
• Provide ongoing system support and troubleshooting in collaboration with finance, operations, IT, and vendor teams.
• Participate in Agile ceremonies and follow established project management methodologies.
Requirements:
• 5–8 years of experience in Business Analysis or related roles.
• 3+ years of hands-on Elite 3E experience , including reporting and functional configuration.
• Proficiency in SQL for data validation, analytics, and troubleshooting.
• Strong understanding of law firm finance processes (billing, AR/AP, general ledger, timekeeping).
• Proven experience with requirements gathering, process mapping, documentation, and testing.
• Excellent client-facing skills with the ability to present findings and recommendations.
• Ability to manage multiple priorities within a consulting or project-based environment.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Experience working cross-functionally with finance, operations, IT, and external vendors.
• Familiarity with Agile methodologies and tools such as Confluence or Azure DevOps (ADO).
• Experience with Salesforce (reports, objects, workflows, integrations).
• Prior consulting experience preferred.
• Exposure to system migrations, data conversions, or major ERP upgrades.
• This role requires authorization to work in the United States without the need for current or future sponsorship
Benefits:
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