Amtrak Client Manager in Philadelphia, PA

Job title: Amtrak Client Manager in Philadelphia, PA at Michael Baker International
Company: Michael Baker International
Job description: RAIL & TRANSIT PRACTICEWhether moving people or freight, future rail and transit solutions will be determined by energy prices, a shift toward urban living and growing environmental concerns. Michael Baker helps freight, authority and state Department of Transportation clients meet these modern challenges by providing services that address key industry issues such as state of good repair, capacity, safety, community livability, asset management and maintenance, planning and development for new projects, and the promotion of environmental stewardship and sustainability.We provide value by first understanding our clients' needs, then working with them as a partner to identify innovative and cost-effective solutions that optimize their opportunities for success.DESCRIPTIONAs part of Michael Baker International's growing Rail & Transit Practice, the Amtrak Client Manager will be responsible for business development, oversight of project management on all Amtrak projects, and be the key point of contact for developing relationships and winning and executing planning, engineering and construction services for Amtrak. Additional responsibilities may include growing and developing, recruiting and mentoring a diverse group of railroad and transit professionals in the planning, design and provision of construction and program management services for projects involving Amtrak.The ideal candidate should be located in the greater Philadelphia area, utilizing a hybrid work environment. Consideration will be given to candidates outside Philadelphia based on experience and relationships- If not located in Philadelphia, candidates must be able to regularly and easily commute to Philadelphia for client meetings. This individual will work with the National Director for Rail &Transit and the Philadelphia Leadership Team.RESPONSIBILITIES

• Client Engagement

+ Be the main point of contact for all client engagement with Amtrak. Develop action plans for winning and executing Amtrak projects and assist with executing the Michael Baker Strategic Plan for Rail and Transit Growth related to Amtrak. Coordinate with national and regional rail leadership and participate in marketing and proposal development.

• Project Oversight

+ Provide oversight to the project managers on all Amtrak projects to support, review and audit processes to insure successful projects. Provide technical oversight and advisement as needed. Review project scopes, fees, and schedules for design contracts.

• Mentorship

+ Apply your understanding of Amtrak operations, policies and processed to develop solutions and mentor staff.

• Recruitment

+ Work with the recruiting team to identify, interview, and select outstanding candidates to support Amtrak and the Michael Baker Rail and Transit team.

• Professional Development

+ Engage in national events such as APTA and AREMA and industry related professional organizations to stay current with industry trends and network with peers.REQUIREMENTS

• Bachelor's degree in Civil Engineering or a related field, or equivalent work experience.
• Minimum 12 years of experience with Amtrak with demonstrable planning, design or engineering/operations management experience.
• Professional Engineer's license preferred.
• Strong client management skills, ability to work independently and within a multidisciplinary team, excellent verbal and interpersonal skills, organizational skills and problem-solving ability. Knowledge of the business development process.
• Occasional travel may be required
• Proficient in MS Office 365 and related design software.
• Willingness and ability to mentor, advise and manage young staff on rail projects, operations, and engineering best practices
• Demonstrated ability to manage multiple tasks or projects concurrently and a proactive, collaborative approach to project development.

COMPENSATION
The approximate compensation range for this position is $131,634- $228,048 per year. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.BENEFITS
We offer a comprehensive benefits package including:

• Medical, dental, vision insurance
• 401k Retirement Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Life, AD&D, short-term, and long-term disability
• Professional and personal development
• Generous paid time off
• Commuter and wellness benefits

About usMichael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world's most complex infrastructure challenges for more than 80 years with a legacy of expertise, experience, innovation and integrity.Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.We Make a Difference.Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.As part of Michael Baker International's growing Rail and Transit Practice, the Amtrak Client Manager will be responsible for business development, oversight of project management on all Amtrak projects, and be the key point of contact for developing relationships and winning and executing planning, engineering and construction services for Amtrak. Additional responsibilities may include growing and developing, recruiting and mentoring a diverse group of railroad and transit professionals in the planning, design and provision of construction and program management services for projects involving Amtrak.The ideal candidate should be located in the greater Philadelphia area, utilizing a hybrid work environment. Consideration will be given to candidates outside Philadelphia based on experience and relationships- if not located in Philadelphia, candidates must be able to regularly and easily commute to Philadelphia for client meetings.
Expected salary: $131634 - 228048 per year
Location: Philadelphia, PA
Job date: Thu, 01 May 2025 22:33:36 GMT
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