Role Overview
The Account Manager serves as the primary relationship manager for employer groups after they become Nationwide clients. They work with brokers to retain small business medical groups at time of reissue, communicate complex information in a simple, consultative manner, and balance the needs of brokers, clients, and internal business partners.
What You Will Do
The Account Manager will serve as a trusted partner to brokers, help resolve escalated service concerns, maintain strong relationships, and ensure a positive customer experience. They will also collaborate with underwriting and actuarial teams to evaluate pricing and renewal strategies.
Why It Might Be a Fit
The ideal candidate will have a proven ability to build and maintain relationships, effective organization and time management skills, and the ability to work under pressure and adhere to project deadlines.
Requirements
- Active Life & Health license
- 3 or more years of experience
- Bachelor's degree
- Proven ability to build and maintain relationships
- Effective organization and time management skills
- Ability to work under pressure and adhere to project deadlines
Benefits
- medical/dental/vision
- life insurance
- short and long term disability coverage
- paid time off
- nine paid holidays
- 401(k) with company match
- company-paid pension plan
- business casual attire
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